Xbox captures aren’t deleting off the network, despite restarting and clearing the MAC address

Discus and support Xbox captures aren’t deleting off the network, despite restarting and clearing the MAC address in XBoX Rewards & Social to solve the problem; I’ve tried everything that I could think of and read off of the other conversation, such as; deleting them outright, restarting the Xbox (which I did 5... Discussion in 'XBoX Rewards & Social' started by Clyde Perkins, Apr 24, 2023.

  1. Clyde Perkins
    Clyde Perkins Guest

    Xbox captures aren’t deleting off the network, despite restarting and clearing the MAC address


    I’ve tried everything that I could think of and read off of the other conversation, such as; deleting them outright, restarting the Xbox (which I did 5 separate times), clearing the MAC address (done 3 different times) and yet when I delete a clip or a screenshot, close out of the “Captures” app and open it back up, the clip or screenshot will still be there. Either I’ve missed another method of fixing this problem, or it’s just straight up broken. I’ve also tried deleting them off the app but when I refresh the page, the clips will still be there despite it saying that the clip was deleted.

    :)
     
    Clyde Perkins, Apr 24, 2023
    #1
  2. Clyde Perkins Win User

    Xbox captures aren’t deleting off the network, despite restarting and clearing the MAC address

    I can’t upload anything either, regardless of how many times I tried. Before I posted this, I had attempted to upload a screenshot and when I went to the notification for both Xbox and the Xbox App, I was greeted to an error screen pretty much that said “Something went wrong, please try again later”, it says it for both screenshots and game clips, and I mean any screenshot or game clip on my console storage will not upload. I’ve attempted to upload the screenshot after the restarts and MAC address clearings.
  3. choppyseize Win User

    Thanks Microsoft! What the heck ? Update and now I cant run Black ops 4??

    Try clearing the MAC address. To clear the MAC address
    - Go to settings -All settings- Network - Advanced network , Alternate Mac Address - clear. Your Xbox will restart
  4. choppyseize Win User

    meu Ghost Recon: Wildlands esta dando erro tarija 00100

    You may want to try clearing the MAC address as well.

    To clear the MAC address - Go to settings -All settings- Network - Advanced network , Alternate Mac Address - clear. Your Xbox will restart
  5. DerVaddi Win User

    My XBox can't connect to Netgear Orbi WIFI

    hi,

    try to clear your mac adress on the xbox:

    To clear
    the Network Card Cache (alternate MAC
    address)

    Settings

    Network

    Network Settings

    Advanced
    settings

    Alternate MAC Address

    Clear and restart
  6. Francia J. Win User

    My Xbox Series S captures will not delete

    Alright. Let's then try to clear the alternate MAC Address then check if the issue will still be there once you delete one of the clips that were uploaded to Xbox Network.

    Settings > General > Network Settings > Advanced Network Settings > Alternate MAC Address > Clear >Restart.
Thema:

Xbox captures aren’t deleting off the network, despite restarting and clearing the MAC address

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