Xbox - Cannot give consent for creation child account

Discus and support Xbox - Cannot give consent for creation child account in XBoX Accessibility to solve the problem; Hi all, I have had different support session on this issue. I want my daughter of 5 years old be able to access xbox.com and create a gamertag. I... Discussion in 'XBoX Accessibility' started by RiccardoCorradin, Jan 25, 2022.

  1. RiccardoCorradin
    RiccardoCorradin Guest

    Xbox - Cannot give consent for creation child account


    Hi all,

    I have had different support session on this issue. I want my daughter of 5 years old be able to access xbox.com and create a gamertag.

    I have added her to my family at family.microsoft.com and removed all restrictions just in case that might be the issue.

    The first page looks good:


    Xbox - Cannot give consent for creation child account [​IMG]


    The second one also:


    Xbox - Cannot give consent for creation child account [​IMG]


    Then, logging with my (the parent) account:


    Xbox - Cannot give consent for creation child account [​IMG]


    Then it looks like it tries 6 times and I get the following:


    Xbox - Cannot give consent for creation child account [​IMG]


    Anyone faces this too and is there a solution available?

    Any help would be appreciated.

    :)
     
    RiccardoCorradin, Jan 25, 2022
    #1
  2. Squall_Leonhart86r Win User

    Xbox - Cannot give consent for creation child account

    I was hitting this too, I circumvented it by signing that childs account into support.xbox.com where i was greeted with the gamer tag / avatar selection page and as far as the system is concerned it is a fully working Xbox Live profile.

    Have forwarded both issues to Xbox support (because being able to bypass the consent system is a problem in itself)
  3. Jesse E' Win User

    Xbox - Cannot give consent for creation child account

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Glad you were able to resolve this. This information will help the community. Happy gaming
  4. RiccardoCorradin Win User

    Xbox - Cannot give consent for creation child account

    OK, I managed getting it to work.

    Click "Sign in with a security key"


    [​IMG]


    Click "Cancel"


    [​IMG]


    Click "Other ways to sign in"


    [​IMG]


    Fill in username if it is not filled in yet.

    Enter a wrong password:


    [​IMG]


    Enter a correct password and sign in.
  5. CarTzy Win User

    Children's xbox accounts

  6. CarTzy Win User

    Unable to create outlook.com email accounts for my kids.

    Hello Manimaran U R

    Welcome to Xbox Community Forum.

    I can see that you are having trouble creating a Child account. Let me see how I can assist you with this concern.

    I would like to know which platform are you using to create the child account.

    Meanwhile, here are links below that will provide us guide with the issue that you are experiencing right now.

    Why you're being asked for parental consent

    Why you're being asked for parental consent | Xbox Support

    Create a child account and add family members on Xbox

    Create a child account and add family members on Xbox | Xbox Support

    Troubleshoot giving parental consent when creating a child account

    Troubleshoot giving parental consent when creating a child account | Xbox Support

    Waiting for your next response.

    Thank you.
Thema:

Xbox - Cannot give consent for creation child account

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