xbox cancelled before due date, but i still have it in memberships

Discus and support xbox cancelled before due date, but i still have it in memberships in XBoX Games and Apps to solve the problem; i launched at 360 game on the one, then it said i didnt have live any more, but in my subscriptions it said i still had it until 7/15/18... Discussion in 'XBoX Games and Apps' started by YdBxSnowWolf, Sep 22, 2017.

  1. YdBxSnowWolf
    YdBxSnowWolf Guest

    xbox cancelled before due date, but i still have it in memberships


    i launched at 360 game on the one, then it said i didnt have live any more, but in my subscriptions it said i still had it until 7/15/18

    :)
     
    YdBxSnowWolf, Sep 22, 2017
    #1
  2. XBF Brad A
    XBF Brad A Guest
    Question about GamePass

    Hello Nikola

    If you have cancelled Game pass and you are sure you wont get charged again. Due to you still able to access game it may not be cancelled. I suggest going to your memberships see if the game pass says cancelled you can go to my games and apps then memberships,
    or you can go to Settings>account>memberships If it is cancelled andyou have access enjoy it. It may take a little for license to go away.

    Hope this helps

    thanks

    brad

    Xbox forum team
     
    XBF Brad A, Sep 22, 2017
    #2
  3. Cancelled xbox live gold, but still have access

    Hello. I cancelled xbox live gold subscription some days ago, before the renewal date. But i still have xbox live gold access, and i'm worried about an unjustified charge at the credit card. Could someone please help?
     
    VG NovaEnforcer, Sep 22, 2017
    #3
  4. DigitalAssassin Win User

    Transferring Gold?

    Hey there, this is about the best you can do;

    Q: Will I be able to cancel my Gold membership?

    A: Yes. With the Xbox One and Xbox 360 updates now available, Xbox Live Gold members who have purchased a paid membership before 4 June 2014 and activated that membership before 30 June 2014, can cancel and receive a pro-rata refund of any unused remaining
    days between the date of cancellation and the date their paid Gold membership ends. Cancellation and pro-rata refund requests must be made by 31 August 2014 and require six to eight weeks for processing. Bonus or trial Gold memberships are not eligible for
    a refund. To request your pro-rata refund, please click
    support.xbox.com/contact-us


    From here:
    support.xbox.com/.../live-faq
  5. ArminatorX Win User

    I want to cancel the xbox gold

    Please go to https://account.microsoft.com/services/ and check your subscriptions.

    If the Gold membership shows a due amount of money, and the card for the Gold membership is cancelled, you need to add a new payment option first.

    Click on "Payment & Billing" and click on "Payment Options". There add your working credit card.

    Back on the Services page, you need to manage your Gold subscription. Change the payment method to the new working card, and pay the due amount if necessary.

    After the due amount is payed, you can cancel your Gold subscription.

    You can choose to cancel immediately, or cancel at the next renewal (so you are still golden for the paid amount of time).

    After the Gold membership has run out (either by cancelling immediately, or waiting after the cancelled renewal date), you can then remove your payment option.
  6. Lov10sBeauty Win User

    Loyalty Promotion for Xbox Live Gold

    Yes, there are often offers on the price of the gold membership, but it is for the silver users. I prefer put a reminder on the billing date and cancel before the payment is charged.
  7. XBF Brad A Win User

    Question about GamePass

    Hello Nikola

    If you have cancelled Game pass and you are sure you wont get charged again. Due to you still able to access game it may not be cancelled. I suggest going to your memberships see if the game pass says cancelled you can go to my games and apps then memberships,
    or you can go to Settings>account>memberships If it is cancelled andyou have access enjoy it. It may take a little for license to go away.

    Hope this helps

    thanks

    brad

    Xbox forum team
  8. Donniehun Win User

    got a message concerning free trial, haven't got free trial

    Hi,

    If you check you subscription renewal/cancellation date you will see it is extended 7 days. To not to miss it check the start date and let say you have a 12M membership and the renewal/cancellation date should be the same month and day but it has changed
    as they added the 7 days to your existing membership.
Thema:

xbox cancelled before due date, but i still have it in memberships

Loading...
  1. xbox cancelled before due date, but i still have it in memberships - Similar Threads - cancelled before due

  2. Cant cancel downloads or delete games.

    in XBoX Games and Apps
    Cant cancel downloads or delete games.: Hi, i wanted to download overcooked, but once i clicked download it got stuck on 43,6mb. I tried cancelling and restarting the app, but no method worked. I tried to reset and repair the app, which...
  3. Sent Xbox for repair, Microsoft cancelled warranty

    in XBoX on Windows
    Sent Xbox for repair, Microsoft cancelled warranty: My original warranty expired in dec 2023, but it’s expired already after I had to send it back to Microsoft last week, when it was faulty, it shouldn’t have expired. I’ve checked the warranty and...
  4. I cancelled my gamepass a while back, but after i buy games it won’t let me play them and...

    in XBoX Games and Apps
    I cancelled my gamepass a while back, but after i buy games it won’t let me play them and...: When I buy games and install them without having gamepass, i try to play them and it says i need to have gamepass. i don’t know what to do. 8ff392c2-7a63-4cda-b4b9-c908f6a688f0
  5. I want to cancel x-box subscription

    in XBoX Games and Apps
    I want to cancel x-box subscription: I have been trying to cancel my x-box subscription for over a year now and can't get it done. I can't log in, I tried forgot password, but then you don't recognize my email address. I got an...
  6. Tried to install Stardew Valley, download is stuck at 2%, cannot resume or cancel, and...

    in XBoX Games and Apps
    Tried to install Stardew Valley, download is stuck at 2%, cannot resume or cancel, and...: I dont know what to do anymore. Yes i have restarted. I have terminated and repaired. At my installation queue, it perpetually says it is checking for updates. My computer was just updated and...
  7. Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to...

    in XBoX Games and Apps
    Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to...: Hi. I accidentally cancelled a redeemed game that was still downloading and I tried to redeem the code it didn't work, what should I do? 4346c53d-54fe-4ca7-861a-8beefd35df97
  8. Cancelling a Subscription on an account I don't know the subscription is on.

    in XBoX Accessibility
    Cancelling a Subscription on an account I don't know the subscription is on.: Hi, Over the years I have had many accounts. I am being charged a subscription fee but my two latest accounts don't have a subscription. I can't stop the subscription via my online banking app...
  9. I cant install, cancel, delete and of my games on the Xbox pc app

    in XBoX Games and Apps
    I cant install, cancel, delete and of my games on the Xbox pc app: The app just doesn't want to work. I've tried uninstalling, reinstalling the gaming services. Repairing resetting and terminating all the apps. downgraded to windows 11. Absolutely everything....
  10. MW2 Cancelled the update and deleted itself.

    in XBoX Games and Apps
    MW2 Cancelled the update and deleted itself.: So today when I got home from work I launched MW2 and it told me I needed to update my game. Auromatic updates are turned on so I don’t understand why it wasn’t updated already. Once the update...