xbox cancelled before due date, but i still have it in memberships

Hey there, this is about the best you can do;

Q: Will I be able to cancel my Gold membership?

A: Yes. With the Xbox One and Xbox 360 updates now available, Xbox Live Gold members who have purchased a paid membership before 4 June 2014 and activated that membership before 30 June 2014, can cancel and receive a pro-rata refund of any unused remaining
days between the date of cancellation and the date their paid Gold membership ends. Cancellation and pro-rata refund requests must be made by 31 August 2014 and require six to eight weeks for processing. Bonus or trial Gold memberships are not eligible for
a refund. To request your pro-rata refund, please click
support.xbox.com/contact-us

From here:
support.xbox.com/.../live-faq

Please go to https://account.microsoft.com/services/ and check your subscriptions.

If the Gold membership shows a due amount of money, and the card for the Gold membership is cancelled, you need to add a new payment option first.

Click on "Payment & Billing" and click on "Payment Options". There add your working credit card.

Back on the Services page, you need to manage your Gold subscription. Change the payment method to the new working card, and pay the due amount if necessary.

After the due amount is payed, you can cancel your Gold subscription.

You can choose to cancel immediately, or cancel at the next renewal (so you are still golden for the paid amount of time).

After the Gold membership has run out (either by cancelling immediately, or waiting after the cancelled renewal date), you can then remove your payment option.

Yes, there are often offers on the price of the gold membership, but it is for the silver users. I prefer put a reminder on the billing date and cancel before the payment is charged.

Hello Nikola

If you have cancelled Game pass and you are sure you wont get charged again. Due to you still able to access game it may not be cancelled. I suggest going to your memberships see if the game pass says cancelled you can go to my games and apps then memberships,
or you can go to Settings>account>memberships If it is cancelled andyou have access enjoy it. It may take a little for license to go away.

Hope this helps

thanks

brad

Xbox forum team

Hi,

If you check you subscription renewal/cancellation date you will see it is extended 7 days. To not to miss it check the start date and let say you have a 12M membership and the renewal/cancellation date should be the same month and day but it has changed
as they added the 7 days to your existing membership.