Xbox can download but won’t allow access to Xbox live services

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem. Follow the instructions below for a solution.

Note Before you reset your Xbox 360 console's network settings, be sure to write down the current settings in case you need to restore them later.
Turn off the Xbox 360 console.

Wireless only: Unplug the Xbox 360 Wireless Network Adapter from the USB port (if applicable).
Turn on the console.

Press the Guide  button on the controller.
Go to Settings and select System Settings.
Select Network Settings.
Select Wired network or the name of your wireless network, if prompted.
Select Set up network.
On the Additional Settings tab, select Factory Restore.

Note This will only reset network settings. It will not affect other console configuration options.
Turn off your console.
If you disconnected the Xbox 360 wireless network adapter, reconnect it to the console.

Turn on the console.
Wireless only: You will need to configure your wireless settings. Follow the instructions to connect to the wireless network.
Test connecting to Xbox Live. To do it:
Press the Guide  button on the controller.

Go to Settings and select System Settings.
Select Network Settings.
Select Wired network or select the name of your wireless network (if prompted), then select Test connection to Xbox Live.
If the error still appears, try the next solution.
Turn off your Xbox 360 console and networking hardware (for example, your modem and router).

Wait a minute.
Turn on the modem and wait for it to connect (about another minute).
Turn on the next hardware device (for example, the router) and wait another minute.

Repeat step 4 for the other network hardware devices.
Press the Guide  button on the controller.
Select Settings and System Settings.
Select Network Settings.
Select Wired network or the name of your wireless network, if prompted.

Select Test connection to Xbox Live.
If the error still appears, try the next solution.
This is a temporary solution that will help you determine the cause of the problem. If this solution helps you connect to Xbox Live, there may be an issue with your router settings.

Try connecting the Xbox 360 console directly to the modem instead of connecting it to the router. Here we show you how to do it:
Connect the console to the modem with a network cable.

Press the Guide button  on your controller, go to Settings, and select System Settings.
Select Network Settings.
Select Wired network or the name of your wireless network, if prompted.
Select Set up network.

On the Basic Settings tab, select DNS Settings.
Select Automatic.
Test connecting to Xbox Live. To do this, press the Guide button  on your controller, go to Settings and select System Settings.

Select Network Settings, select Wired network or the name of your wireless network (if prompted), then choose Test connection to Xbox Live.
If the error still appears, try the next solution.

Information source (credits):
https://support.xbox.com/help/error...s-CO/help/errors/xbox-360/error-code-8015100c

I hope I can help you solve it.

Best regards,
Marvina.

Hi Sam,

thanks for coming to the forums with your question. For games that require the subscription you will need it, just like on the Xbox one console. If you have Xbox live on the Xbox console and are using the same account you will have Xbox live on the PC also.

There is offline play that wouldn't require Xbox live.

Hope this helps.

Thanks,

Brad

Incorrect

Xbox consoles

Xbox live free - allows access to services (not multiplayer)

Xbox live gold - allows access to services including multiplayer and games with gold (this is a paid subscription)

Windows 10

Xbox live - allows access to services including multiplayer (no charge)

Croatia is not a supported Xbox Live country, accessing Xbox online services from unauthorized geographic locations or misrepresenting your location can lead to account and hardware bans.

Xbox is not contractually allowed to sell you games and services if your country is not authorized,

No

xbox terms of service says xbox live is only provided in supported regions this is stated on the box

xboxes do not have to be sold with xbox live access that is what disks are for



you can only download demos which you are lawfully allowed since there is no ecuadorian xbox live you can only get region free content

this does not stop people from importing other devices

http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/34.aspx

Yes.
This page shows the countries which have access to Xbox Live, and thus can use Xbox Live services, including profile downloads.