Xbox buttons not working

Discus and support Xbox buttons not working in XBoX on Consoles to solve the problem; A few months ago most of my controllers (Xbox series x/s (but use on my Xbox one)) buttons randomly stopped working. It is updated (5.20.7.0). The Xbox... Discussion in 'XBoX on Consoles' started by Mr FPS T0XiiK, Jun 11, 2024.

  1. Xbox buttons not working


    A few months ago most of my controllers (Xbox series x/s (but use on my Xbox one)) buttons randomly stopped working. It is updated (5.20.7.0). The Xbox power button works as does the analogue sticks and the triggers but none of the others do including the sync button. I remember about a week after it happened, I plugged it in and it worked fine for a few minutes before disconnecting, not connecting for a while then the same buttons not working again when I eventually got it to connect. I have just decided to get it out and test it and encountered the same problems of it working fine, disconnecting then the buttons no longer working. At the time I tried to find out how to fix it but I’ve never had anything like this before, not sure of what the cause is and no idea how to fix it

    :)
     
    Mr FPS T0XiiK, Jun 11, 2024
    #1
  2. Ronnieee Win User

    Xbox button not working

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your controller.

    In this case, the controller already needs service since there is something wrong with the button already.

    You can try checking for controller updates first just to check if that is not the case.

    https://support.xbox.com/en-US/help/hardware-ne...

    If that does not help, you can register and have your controller serviced here:

    https://account.microsoft.com/devices/
  3. DAVIIKUS Win User

    A button not working

    The same thing happened to me but in a different way, I had to press the button deep down, zones of the button failed.
  4. Tarnend Win User

    A button not working

    there could be a huge number of factors why it stopped working, it could well have had some major use before you got it as its second hand, maybe have been intermittently faulty before being sold to you...... it sounds like you will need to purchase a
    replacement
  5. sprkle Win User

    A button not working

    could u provide more information?
  6. Snake Eyes 5 Win User

    A button not working

    If it was a second hand controller there could have been something wrong with it from the beginning. I would suggest just getting a new one if that's possible.
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Xbox buttons not working

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