Xbox bug (among us)

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Qnar, have you checked if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Hey there, Qnar

Welcome to the Microsoft Community.

Have you been added to a Microsoft family?

From what I understand from your question, the system is detecting you as a child in your region. Thus, it is asking you to enter a parent's email address in for them to continue, or you enter your own email address in.

Once you have done this, it is moving onto the next step, which is to verify that you are an adult. Thus, asking for your credit card details to deduct 1p or 1 cent (It may even be 50p or 50 cent now).

After you have verified, you're an adult, it will connect your account and allow you to play. If your parents do this using their account, they will need to verify they are an adult and provide their credit card details. Then it will add you to a family, then allow you to play the game.

I think this is what you are referring to, but am not sure exactly.

Hope this helps,

Nathan

Hello again, thanks for the feedback.

Hi SaltyskateBoi

A couple of questions if I may.

• Is this console or PC?
  
• Are you logged in as the GPU subscriber?
  

Let us know and we'll see if we can find the underlying cause of it.

Also it currently says “you are disconnected from the server Reliable packet 1 (size=27) was not ack’d after 7500ms (9 resends)”