Xbox black screen and controller won't connect

geebuttigieg · Apr 21, 2021

After trying to turn on my xb1S, my TV continued to show a no signal message, so i assumed I became worried it was the hdmi port that was broken, however, after waiting for a bit the no signal message disappeared leaving me with just a black screen, and now my controller refuses to connect to it as well.

I'm worried this may be related to another issue the console has been showing, where after around a week of working fine, i'm unable to get past the profile select screen, and have to factory reset (keeping instaleed games) to actually get it to work, however i haven't had to do this for a couple weeks now.

Can anyone tell me what might be wrong with it, and if possible a solution to get it working?

:)

XBF Ihssane Z

Hello @geebuttigieg, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshooting a blank TV screen or monitor while your Xbox is on | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

cashmoney4365

when i connect my controller. currently my xbox is on a black screen with a bunch of languages to choose from.

TearyCurve45549

What cable should I go buy from best buy. My Xbox one won't work with my hdmi. It connects sloppy. TV won't work as it blinks a black screen with no sound. also my connect won't recon is voice commands like pause or play or channel change. Thanks

SYNE5TERxG4TES

mmmmmm, it won't even let me connect a controller. The Xbox controller gives the signal until I press the sync button on the xbox, at this point they both stop and the controller doesn't get connected. Before when I did have a controller, it wouldn't let
me leave the error screen.

BowLoMeaT

The screen is blank/black when I turn on the console, so I cant really see anything. And the controller doesn't connect to the console, prabably because the display settings are wrong. And everything seems fine with the A/V cable (the screen does work and
the controller connects)

Xbox black screen and controller won't connect