Xbox Beta: We are unable to sign you into Xbox live, a specified logon session does not exist

Hello Urthor,

Thank you for posting on the Xbox forums. We understand that you are unable to log in to the Xbox (beta) App on your desktop. We recommend making sure that Windows 10 is up to date. Also, you can try performing a clean boot. We have
a forum thread that contains several different issues and solutions for the Xbox (beta) App. This particular situation is also covered in the thread. We recommend trying out the solutions in this thread, and be sure to let us know the results!

Hi there,

to rule out a PC specific thing, can you try to see what happens if you login on the app via a difference device adn try to configure the Elite controller there?

If you can on a different device, then it seems to be a device specific thing, if you can't then it might be an account or service related thing.

Depending on the outcome it may be possible to advise additional steps to try and solve the issue

Hey WPAK, excellent idea, I installed the Xbox beta and Xbox accessories on another laptop and logged in with the same account and it was fine.

Apparently I just can't log into Xbox live beta on my desktop, which is annoying, but I can still edit my controller's settings on the laptop at least.

Contact xbox support and state your problem directly to them.

https://support.xbox.com/en-US/contact-us

Hello Andre, option 1 didn't work. It won't even let me sign in to the Microsoft Store app.

Option 2 however did work, I was able to login.

What should I do next?