Xbox Beta (PC) not detecting external drive

Hi ItsOminousCloud,

Is the drive being detected under Storage? If it is not then try the following link please:

Troubleshoot external storage detection on Xbox One

I would recommend connecting the external drive to a PC/Laptop and if it is detected then what needs to be done next is a reset to the external drive itself.

1. Plug the drive into the port on the PC or Laptop

2. Go to files explorer

3. Locate the drive (is it detected)

4. If detected, right click then format

This will wipe the drive. After, eject the drive then plug the drive back into the console port

Side Note: it may have you format to match the console in NTF format

Let me know if this helps

I have this same problem but with an xbox one. Right after the update the external hard drive wasn't being detected. Tried with a brand new drive with the same result.

Same here, a recent xbox os update broke compatibility with some external hard drives.

My seagate 5tb media drive stopped being detected by my xbox one s.

Drive checks out fine on a pc with no issues, however, xbox cannot detect the same drive.

I purchased a new 5tb WD external drive and after formatting on a pc it was not detected by xbox os also.

After 2 months of research I eventually fixed the extetnal drive not detected problem.

I used the Western Digital quick format tool to format the external drive and it finally solved the problem.

My 5tb media drive is now detected every time and the initial problem seems to be due to an xbox os update and certain partition types on extetnal hard drives.

https://answers.microsoft.com/en-us...-2-tb-in/d26d09fd-d2a1-45f2-8353-99215964ffff

Hi Michael,

Thanks for your post. I understand you are attempting to use an external hard drive for your Windows 10 PC and Xbox One. When you format a hard drive and install games for use on Xbox One, the hard drive will need to be exclusive to the Xbox One. If you
begin to move files onto your external hard drive from a PC you will need to reformat for further use with the Xbox One. For more info, check out:

External Storage Detection - Xbox One.

I hope this information helps.

Hi Josh!

It's possible that your external drive was corrupted. Have you already tried to plug in your external drive using a Windows PC if it can be detected for you to repair it?

have you tried the steps listed here?

support.xbox.com/.../console-doesnt-detect-external-storage

In the meantime here is a link on how to get your pc to recognize the drive to reformat it.

www.hgst.com/.../my-external-hard-drive-not-recognized-my-computer