Xbox (Beta) PC App - Party Audio Bug

WAR HOG09 · Jul 8, 2019

So my problem is if I join an Xbox Party before entering a game, the game audio doesn't sound. If I join a Party after being in a game, the Party Audio doesn't sound. I located the Audio settings in the Xbox (Beta) App that controls this change and I cant
select both to work at the same time.

I'm using the Steelseries Arctis Pro with the GameDAC which gives me mutliple Audio Output options. The Party Chat Audio goes though "Headset Earphone (GameDAC Chat)" while game audio goes through "Speakers (GameDAC Game)". I can't select both but that's
why I can't use party chat in games.

:)

XBF Chris J

Hello War Hog,

Thank you for posting here on the Xbox forums. Please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown
menu to open Feedback Hub. Feedback Hub enables you to provide feedback about Windows and apps by sharing your suggestions or problems.

For all known issues/troubleshooting with the Beta app, check out this FAQ : Windows 10 Xbox (Beta)
App FAQ

You can also report the issue through the
Xbox insider reddit here.

MikeHEATUP

the double audio im hearing is coming from the companion app on my pc that im using to stream from my xbox. its not from streamlabs. im getting the audio from my xbox and my pc via the companion app. but im using the companion app to use party chat to
talk. so i cannot mute it because it then mutes the party chat audio and im not able to hear my party.

PalmettoBling

So to verify, this is the rebranded Xbox Console Companion app? What used to be the Xbox app prior to the Xbox (beta) app for Xbox Game Pass PC? And the situation is that you want to stream the game from the console via the App, and then stream to your
platform of choice (Mixer, Twitch, YouTube, etc) from the PC capturing the game from the streaming, and the audio from Party Chat via the Xbox App? What are you using to stream, the built in Game Bar?

Further details on how your set up, and what you're trying to do can assist in further identifying the best troubleshooting steps.

I do know that if you're in a party on the Xbox, and streaming natively, that it requires the others opt in via the party to include their audio. Are you sure users are doing that in your LFG or not on your friends list?

LegoNinja187

I will occasionally have party chat issues on console, but I don't think it has ever been due to the Xbox side of things. I haven't used party chat in the PC Beta yet, but it is a Beta so there is going to be issues somewhere, the best thing you can do
is to file a bug report, and be as thorough as you can in the bug report, so as the Xbox team can investigate and fix the issue.

GetOuttaMyTree

Hi Zodspeed, sorry to hear you are having issues.

have you run through the trouble shooting steps? I would try these first.

https://support.xbox.com/en-US/games/troubleshooting/troubleshoot-game-audio-video-Windows-10

Xbox (Beta) PC App - Party Audio Bug