Xbox Beta Mobile

My phone and controller are both updated and still my d pad and joysticks are not working. What can I do?

Hello. You need to connect your controller first on the Bluetooth menu. After that then you will be able to use it in the game pass app. For that you need to press the connectionbutton on the controller and select the controller on the device.

If you need help let us know! You should be good.

I am using a Motorola Z3 with Android 9

Hey CodyJacoby,



Thank you for taking the time to post this on the Xbox Forums. We understand that you are having issues using your Xbox Series 2 Elite controller on your phone.



What Make/Model of phone are you using? What version of Android?

hey |1|theONE|1|,

I noticed you're using the Xbox (beta) mobile app. Did you happened to file feedback?

Thanks,