Xbox beta for PC installer app not working

MarcAlperin · Feb 14, 2020

Running a fully updated version of Windows 10. (1909)

Running the Xbox BETA installer on my PC. After agreeing to the T&C and clicking Install, I get a loading screen for a second or two and then a screen that says "Make sure you're connected, then try updating again. We weren't able to update Windows (0x80131509)"

I absolutely am connected to the internet on this PC. The normal Xbox console companion app works just fine. Rebooting my computer has not helped. Please advise.

:)

RafaelMouraB-DB3E4E3

Delete your Xbox App Pc Beta , update windows, Install Xbox App Pc Beta again, login and check if it solve.

Yombi GS

Did you installed the Xbox(beta) app to your PC?

Christyna64

Are you using the Xbox (beta) app on PC to install Gamepass games?

ChrisWNY

can you try one thing for me, uninstall the xbox companion app and restart the pc and then open the xbox app.

Same issue unfortunately. Uninstalled then rebooted. The laptop where I took the screenshot of the working Xbox app also has the console companion installed. Removing it and rebooting didn't fix things on the PC where the problems are occurring. Thanks for following up.

I had the Xbox app installed on that PC back when it was in beta, though there are no traces of the beta left on there, just wondering if that may have something to do with the problems I'm experiencing.

MarcAlperin

Figured it out. I was running 32-bit Windows and the Xbox Beta App only works for 64-bit system. The application doesn't actually tell you this, it just won't work.

Xbox beta for PC installer app not working