Xbox Beta App/Xbox Support Page not working?

This page has some troubleshooting steps regarding the Xbox app beta for Windows 10 version 1903. Please also keep in mind that beta
software is not finished, and may misbehave. So you could have everything set up properly and it still may not work.

I didn't mean that the one on the Microsoft store was a Child account, but that you could install games for adults if you have an adult account on the Microsoft store app, if you don't see moods option on the Xbox app it's because one of 2 reasons

1.- Game do not support moods
2.- Account used in the Xbox app it's a Child account

Well, then that's a bug with the new beta for the Xbox app, before joining the beta program I could install mods for games on the game page, it's just now that I joined the beta that I can't.

In search bar type Apps and Features, then click on Xbox Beta, then click advanced options, then click on reset app and if that doesn't work then click on repair app. If none of this works try reinstalling the Xbox Beta app.

Hi BenKeegan,

Thanks for reaching out to us in the forums for this issue. As you're having difficulty in downloading or installing games using the Xbox (Beta) app in conjunction with Xbox Game Pass for PC, you may wish to try the solutions available
in our community page Windows 10 Xbox (Beta) App FAQ
, as well as our support article Xbox Game Pass for PC (Beta) FAQ to see if they may resolve your issue.

I also recommend that should you run into any issues with the app that you report this using the Feedback area within the app as it is still in Beta testing.
In the app, when you pull out the menu at the bottom, there is an option for Feedback. If you report through there, that can get that information directly to the developers to investigate or add/fix those features. Reporting
these instances is very helpful in improving the performance of the app.

Give the troubleshooting a try and let us know the results.

I hope that this helps you out.

Felix

Xbox forums support

Hi Darklinkx10, Thanks for trying the troubleshooting tips that have been suggested and sorry to hear none of them helped with your issue. What would be of great help is if you could report this issue via Xbox App Beta using the "Report a problem" so we
can request an investigation. You can DL the beta version of the app by going to the store on your PC and searching "Xbox App Beta". In the mean time I have reported this in our reports to the developers so they are aware of this issue.

Thanks for the feedback,

Best

Do the dev are still on it because the problem remained unfixed. We're even wondering if the support is readen istead of throwing some support page that obviously everyone tried but didn't work...