Xbox (Beta) App on PC won't download missing app dependencies

ThrillhouseVHx · Sep 28, 2019

I'm running the latest version of Windows 10, and have been trying to install the Xbox (Beta) App so that I'm able to play a few games from my Xbox on PC/sit in a party chat with my friends while doing so.

I'm able to download the app fine, I can sign in, etc. But it tells me that I have missing app dependencies. When I go into the settings, it tells me there are three:

Purchase App

Xbox Game Bar

Feedback Hub

If I click the Install button beside them, it changes to Installing, then sits there and doesn't change. I have fast internet, and have left it for 24 hours in some cases, just to see if it's just super slow. I definitely have enough space on my drives.
Not sure what else it could be.

Is there a fix for this?

:)

firepanda84

The only way I managed to get them installed was by searching for them in the Microsoft Store and installing them from there, but I still can't find the "Purchase App". Because there's nothing named "Purchase App"!

Microsoft should have fixed this by now.

optiores

Xbox app for Windows 10 is basically a frontend for Microsoft Store app. I had the same problem, but with an other dependency and downloaded it by using Microsoft Store fixed it for me, but the issue you mentioned should still be considerd a bug.

XBF Leo G

Hello!

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!

usinfantry1516

Hello,

I've been having this error for the past week, it seems my xbox app can't find the missing dependencies and when I click on install I get a popup message from the microsoft store that they've been installed but nothing changes. It reverts back to missing
no matter how many times I "install" it. I've also noticed that my subscriptions failed to load, which is an issue I see a lot of people are having.

I've tried switching the default save location for apps back to the drive Windows 10 is installed but that made no difference. I've tried reinstalling the xbox app but that didn't help either.

I have no idea what to do save reinstalling Windows but that's such a headache. I've attached an image for clarification.

Have you had any fix for this? I have the same issue, plus it won't let me log into my account under gaming account. So none of my games are there also.

Mr ZEMM

Anyone use Xbox app on PC?

All my chat history is gone except from the last few days of chat.

Everything is ok on Xbox app Beta, Phone app and Console.

So how come my chat history is missing on Xbox-app on PC, but everything ok on Xbox-app Beta on PC, Phone-app, Console and Xbox Game Bar? Only Xbox-app is missing chat history. Happened after last update.

I can use Xbox-app Beta until the issue has been solved, but prefer the usual Xbox-app on PC.

Any suggestions would be really appreciated.

Xbox (Beta) App on PC won't download missing app dependencies