Xbox (Beta) app doesn't open

Discus and support Xbox (Beta) app doesn't open in XBoX on Windows to solve the problem; Hi, I'm experiencing an issue with the Xbox app. I subscribed to Xbox Game Pass Ultimate and then installed the app to start playing, but when I try to... Discussion in 'XBoX on Windows' started by MatteoDonatacci, Jun 17, 2019.

  1. MatteoDonatacci
    MatteoDonatacci Guest

    Xbox (Beta) app doesn't open


    Hi, I'm experiencing an issue with the Xbox app. I subscribed to Xbox Game Pass Ultimate and then installed the app to start playing, but when I try to open it a window appears that says "parameter is incorrect" and there's also a file location in the
    window which brings to Xbox.exe in the folder "WindowsApps". I tried to uninstall and then install again but it didn't work. So, is there anyone who can figure this out?

    :)
     
    MatteoDonatacci, Jun 17, 2019
    #1
  2. Onyx Is Here Win User

    Xbox (Beta) app doesn't open

    Is your Windows 10 up to date? You need to have version 1903 (latest version) to run the app.
  3. XBF Leo G Win User

    Xbox (Beta) app doesn't open

    Hello MatteoDonatacci,

    Thank you for posting on the Xbox forums. We understand that you are unable to launch the Xbox Game Pass for PC beta application. We suggest performing

    a clean boot    . This is a beta program so all feedback is greatly encouraged. We suggest posting any issues for the beta on our
    Xbox Insider Subreddit and the
    Xbox Insider Hub. This will help our engineers gather information on common issues. We will be working diligently on this
    beta to provide our customers with a greater experience. We look forward to hearing your feedback!
  4. MatteoDonatacci Win User

    Xbox (Beta) app doesn't open

    Is your Windows 10 up to date? You need to have version 1903 (latest version) to run the app.
    Yes, Windows Update confirms that the latest version(1903) is installed.
  5. Guillaume Pepin-Luss Win User

    Xbox Companion App Insta-Crash

    I've tried both the normal and the beta versions of the app to no avail (same problem in both cases, really), and have ensured everything is up to date (the app, the Store itself, Windows, etc.) and tried every permutation of these already (trying the non-beta
    app, trying the beta app, trying the non-beta app while the beta app is also installed, trying the beta app while the non-beta app is also installed).

    All I can do now is hope the game that requires the Companion App will switch to using the Xbox app at that point in time, because said app opens just fine, beta or not; unfortunately it doesn't allow me to bypass the original issue, which is that the game
    I want to play (while I can launch it through the Xbox app!) won't register my access unless the Companion App is functional.

    Still, if you have any ideas as to how to fix this on a file by file basis I'm open to suggestions.

    Thank you!
  6. XBF Diego M Win User

    Ayuda no se muestran algunos juegos del gamepass de pc [Translation-Help some pc game pass games are not shown]

    Hi Daruckar,

    Thank you for posting on the Xbox forums. I'd be happy to help.

    Does it show any game? That error looks like a connection error. Close the app and restart your PC. Once the PC opens, don't open any other programs just open the Xbox (beta) app and see if you are getting the same error.

    Open the Microsoft Store app and click the profile icon in the top right corner. Are you logged into the same account in the Microsoft Store as you are in the Xbox (beta) app?

    If that doesn't help uninstall the app by right clicking the app in the Start menu and then re-install the app from the Microsoft Store app. Restart your computer and try again.
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Xbox (Beta) app doesn't open

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