Xbox (Beta) 0x8015DC12 for the last week

Discus and support Xbox (Beta) 0x8015DC12 for the last week in XBoX Games and Apps to solve the problem; Hi guys, been receiving an 0x8015DC12 error on the Xbox (beta) app for a week. We're a game dev and use the app as it's the only way to post links to... Discussion in 'XBoX Games and Apps' started by GnatOfPower, Apr 22, 2018.

  1. GnatOfPower
    GnatOfPower Guest

    Xbox (Beta) 0x8015DC12 for the last week


    Hi guys, been receiving an 0x8015DC12 error on the Xbox (beta) app for a week. We're a game dev and use the app as it's the only way to post links to our Xbox Game Hub for each title- can't currently access at all. Have tried multiple
    accounts and 2 fresh installs. Account management team advised to report here.

    On an i7 Alienware laptop with 32gig Ram & GTX 1070.

    :)
     
    GnatOfPower, Apr 22, 2018
    #1
  2. Ariel Acu
    Ariel Acu Guest
    Xbox (Beta) error 0x8015DC12 for the last week+

    Hi GnatOfPower,

    The said error code occurs if there's an issue with signing in to your account on the Xbox app. It is possible that there's something wrong with the Xbox app on your computer that's why it doesn't let you sign in. When you said "fresh installs", are you
    referring to reinstalling the Xbox app twice?

    In the meantime, let's try to troubleshoot this issue by performing the following solutions below:

    Solution 1: Perform a clean boot on your computer to eliminate software conflicts. You may refer to this
    link
    for the steps.

    Solution 2: Remove the account in your computer.

    1. Press the Windows key, and then go to Settings.
    2. Go to Accounts.
    3. Select Email & app accounts
    4. Select the account, and then click Remove.
    5. Restart the computer.

    Solution 3: Reset the Xbox app.

    1. Press the Windows key, and then go to Settings.
    2. Click System.
    3. Go to Apps & features tab.
    4. Locate and select the Xbox app.
    5. Click Advanced options.
    6. Click Reset.

    Do get back to us with the results. We'd be more than willing to provide you additional help.
     
    Ariel Acu, Apr 22, 2018
    #2
  3. GnatOfPower
    GnatOfPower Guest
    Xbox (Beta) error 0x8015DC12 for the last week+

    Okay, issue solved! Turns out (unbeknownst to me) someone had used my laptop and switched sandbox environment without alerting me!

    Thanks for your help Xbox (Beta) 0x8015DC12 for the last week :)
     
    GnatOfPower, Apr 22, 2018
    #3
  4. GnatOfPower Win User

    Xbox (Beta) error 0x8015DC12 for the last week+

    Okay, issue solved! Turns out (unbeknownst to me) someone had used my laptop and switched sandbox environment without alerting me!

    Thanks for your help :)
  5. GnatOfPower Win User

    Xbox (Beta) error 0x8015DC12 for the last week+

    Hi, thanks for coming back to me. I have carried out all three of your proposed solutions to no avail I'm afraid. My colleague has tried installing is on his PC and is not receiving the same error (using the same dev accounts).

    Software conflicts- Already have admin so an easy one. Excluded conflicts all non-microsoft services from msconfig.

    Sol 2- removed ALL MS accounts before trying again

    Sol 3- done with both Beta and regular Xbox apps to be sure.

    Still the same 8015DC12. FYI, the Xbox apps are the only MS login issue I'm currently experiencing (same error on both XB app and XB (Beta).

    All the best

    Natalie

    Hi ,

    The said error code occurs if there's an issue with signing in to your account on the Xbox app. It is possible that there's something wrong with the Xbox app on your computer that's why it doesn't let you sign in. When you said "fresh installs", are you
    referring to reinstalling the Xbox app twice?

    In the meantime, let's try to troubleshoot this issue by performing the following solutions below:

    Solution 1: Perform a clean boot on your computer to eliminate software conflicts. You may refer to this
    link
    for the steps.

    Solution 2: Remove the account in your computer.

    1. Press the Windows key, and then go to Settings.
    2. Go to Accounts.
    3. Select Email & app accounts
    4. Select the account, and then click Remove.
    5. Restart the computer.

    Solution 3: Reset the Xbox app.

    1. Press the Windows key, and then go to Settings.
    2. Click System.
    3. Go to Apps & features tab.
    4. Locate and select the Xbox app.
    5. Click Advanced options.
    6. Click Reset.

    Do get back to us with the results. We'd be more than willing to provide you additional help.
  6. Ariel Acu Win User

    Xbox (Beta) error 0x8015DC12 for the last week+

    Hi GnatOfPower,

    The said error code occurs if there's an issue with signing in to your account on the Xbox app. It is possible that there's something wrong with the Xbox app on your computer that's why it doesn't let you sign in. When you said "fresh installs", are you
    referring to reinstalling the Xbox app twice?

    In the meantime, let's try to troubleshoot this issue by performing the following solutions below:

    Solution 1: Perform a clean boot on your computer to eliminate software conflicts. You may refer to this
    link
    for the steps.

    Solution 2: Remove the account in your computer.

    1. Press the Windows key, and then go to Settings.
    2. Go to Accounts.
    3. Select Email & app accounts
    4. Select the account, and then click Remove.
    5. Restart the computer.

    Solution 3: Reset the Xbox app.

    1. Press the Windows key, and then go to Settings.
    2. Click System.
    3. Go to Apps & features tab.
    4. Locate and select the Xbox app.
    5. Click Advanced options.
    6. Click Reset.

    Do get back to us with the results. We'd be more than willing to provide you additional help.
  7. Dnice704 Win User

    I have full access!!! (Early) Am I the only one???

    From what I have heard the beta is live on Xbox 360/ Xbox one but its a closed beta until the 23rd I don't know if this it true or not but last week someone posted some beta gameplay from the upload studio on Xbox one
  8. Demon Lord6 Win User

    Call of Duty Black Ops 3 downloaded but unable to play

    You have to wait until the beta will be release in mid August. The beta will last for about 2-3 weeks.
Thema:

Xbox (Beta) 0x8015DC12 for the last week

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