Xbox audio submenu doesnt show up after plugging in headphones

Are you using headphones?. If so, go to audio settings and make sure that your volume level is up. If it doesnt show audio settings under the setting wheel tab then it's a problem with either your controller jack or your headphones

Hi there,

When the audio headphones are plugged into the AV receiver, there is game sound, but I cant hear anyone in my party chat. I only see their gamertag show up in the chat overlay. They hear me thru the stream mic just fine. In Halo 5, setting audio to Speaker,
or to Headphones doesnt change anything.

If I plug the headphones into the Turtle Beach stream mic, its onboard amplifier does a decent job driving the audio headphones, since the stream mic is powered via USB, but the amplifier is low quality by comparison to my AV receiver. I only got the stream
mic so I could use my AV receiver to listen to my audio headphones in online gaming. I never expected or planned on using it to power the headphones.

Can I even can plug the Sennheiser game headphones into the AV receiver and the Mic into the controller now? If this stream mic is already connected to the XBOX via USB, and chat is only available when the headphones are connected into the stream mic and
both run to the XBOX wired via USB, is it correct to assume that PC gaming headphones with a built in mic also cannot be split (the mic connected to the controller and chat sound coming through the AV receiver)? Im starting to think both the headphones and
the mic must be connected to the controller together, communicating to the XBOX wirelessly, or ill just get game sound through the headphones and no chat like I am niw with this set up?

The red & white plugs that come with the headset need to be connected to the xbox audio cables, this should solve the problem. Another possiblity is to plug the green headphone plug on the end of the headset into the TV's headphone jack.

More observations. When you visit the audio menu after rebooting (w/o headphones connected), you see Windows Sonic. However, if you plug headphones it automatically goes back to Dolby Atmos for Headphones. So maybe it's not broken, but it works differently
than before (where it always said Atmos whether the headphones were plugged or not)?

No, this isn't supported. You could look for a Bluetooth headset option that plugs into an audio port of the Xbox and then sends the signal to BT headphones, or plug a pair of headphones into the 3.5mm jack on a paired controller.