Xbox Audio sounds distorted on Spotify

It depends of the game. If the sound of the game is part of a mechanic, I prefer to play with the original audio. Now the multiplayer I play with a playlist of Spotify.

Can you try to change the A/V Audio/Video) cables to see if this makes any sort of difference?

Have you tried to use this same Xbox 360 on a different TV/Monitor to see if these distorted sounds continue?

Hi,

A distorted audio when communicating with Xbox Live parties online is possibly caused by a network connection error or a server connection error. If you're using headphones, speakers, or another audio accessory and you hear a crackling or distorted sound,
the accessory might not be connected properly. To properly isolate your concern, please provide us the following information:

• Are you using a headset to chat with Xbox Live parties?
• Is the microphone working on a different device?
• Have you tried to update the sound card drivers on your computer?

In the meantime, you may refer to this
link for solutions that can help resolve the audio issues on Windows 10.

I did both of the aforementioned "things to try". Both do not work. I did not receive and errors when I updated and it updated silently.

The sound distortion happens when I turn the Xbox off, and then turn it back on. To remedy, I do a hard reset and the sound is fine. After the Xbox is turned off again, and back on, the sound distortion happens again.

Cycle for Example:

Power On -> Sound is Fine -> Power Off -> Power On -> Sound Distortion -> Hard Reset -> Power On -> Sound is Fine -> Power Off -> Power On -> Sound Distortion -> Hard Reset -> Power On -> Sound is Fine -> Power Off -> Power On -> Sound Distortion and so
on and so on...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this BOFFITCHEV

Sorry for the inconveniences, right now this is a known issue with the Spotify app.
"Some players have reported hearing distorted audio when using the Windows Sonic audio setting.

Workaround: Try an alternate audio setting when using Spotify"

For now you may need to use a different audio setting.
You can double check this here:
https://support.xbox.com/en-US/help/hardware-ne...

Hopefully this is going to be fixed as soon as possible