Xbox Are Shown Offline When They're Actually Connected

Discus and support Xbox Are Shown Offline When They're Actually Connected in XboX Insiders to solve the problem; Several contacts in recent weeks appear to me disconnected when in fact they are connected. If I look at it in detail, the profile is shown fine, but... Discussion in 'XboX Insiders' started by /u/xL3aMS1x, Jan 13, 2025.

  1. /u/xL3aMS1x
    /u/xL3aMS1x Guest

    Xbox Are Shown Offline When They're Actually Connected


    Several contacts in recent weeks appear to me disconnected when in fact they are connected. If I look at it in detail, the profile is shown fine, but in the list of all friends they appear disconnected.

    At first, I thought it would be a one-time issue, but lately, I'm starting to think it might be some kind of mistake.

    The bug was reported since the X series a short time ago. It happens in Alpha skip ahead ring.

    Thanks.

    submitted by /u/xL3aMS1x
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    /u/xL3aMS1x, Jan 13, 2025
    #1
  2. Teh Sploiter Win User

    Account under investigation achievements question

    Like said above yes, all achievements unlocked offline will be shown when you connect to live.
  3. Uncle Baby Win User

    Shown offline when online

    I just realized that I posted this on the incorrect account. This is the account having the issues. Thanks!
  4. Unclebaby0 Win User

    Shown offline when online

    I'm having the same problem with my account. I always appear offline. My wife and I play together, sitting less than 10 ft away on separate consoles, but to her I show offline. It makes it difficult to game together. She cannot invite me to a game or chat,
    she sends invites but they never show up on my screen. I HAVE to be the one to invite her. This is true of other friends as well, we've tried 2 other people inviting and checking their friends list. I am offline to them as well and none of their invites come
    through. We've tried swapping consoles, I still appear offline. My security settings have been reset twice now and have not fixed the issue. We have one mutual friend we play with that has the same issue. We can't see each other online either. I have searched
    the forums and can find a few threads with the same issue. None of the suggestions (hard reset, etc) have worked for us. Hopefully there is a fix, if I find one I'll post it here.
  5. CYA Ugly Win User

    Shown offline when online

    Hey guys,

    Sorry to hear that you are having these issues. Let's try a couple things.

    With each step, I've included the supporting article needed to complete the corresponding step.

    1) A power cycle of the Xbox's because let's be honest, what troubleshooting guide doesn't start there.

    1A)
    support.xbox.com/.../power-cycle-console


    2)Let's try removing the profiles from the Xbox and signing back in. This seems to fix a lot of the other issues that power cycling doesn't.

    2A)support.xbox.com/.../remove-profile-from-console

    3) Check your network type and resolve any Nat Types/Network Errors that may be causing a problem.

    3A)support.xbox.com/.../network-settings

    3B)support.xbox.com/.../nat-error-solution

    4) I know that you specifically mentioned ARK, if none of these work please try playing together on another game if possible. If that seems to work, then you could always contact ARK support to see if they have any suggestions for you in addition to what
    I provided.

    I hope this helps some/all of you to get these issues resolved.
  6. SloppyJalapeno Win User

    How Long until "Unavailable" Status?

    I thought it might have been when someone wants to show offline when they're actually online like when someone shows "busy" or "away". Not sure though.
Thema:

Xbox Are Shown Offline When They're Actually Connected

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