为什么我的xbox app会出现这种情况

Discus and support 为什么我的xbox app会出现这种情况 in XBoX Games and Apps to solve the problem; [img] 我下载的游戏都没有在安装里显示,并且gamepass里的游戏也显示不出来 已经尝试过卸载xboxapp重新安装和退出登录重启电脑,都不能解决这个问题。 d73f21ac-2abf-40ae-a64f-cb2c9c115c44 Discussion in 'XBoX Games and Apps' started by 李狗蛋233, Dec 17, 2022.

  1. 李狗蛋233
    李狗蛋233 Guest

    为什么我的xbox app会出现这种情况



    为什么我的xbox app会出现这种情况 [​IMG]


    我下载的游戏都没有在安装里显示,并且gamepass里的游戏也显示不出来

    已经尝试过卸载xboxapp重新安装和退出登录重启电脑,都不能解决这个问题。

    :)
     
    李狗蛋233, Dec 17, 2022
    #1
  2. Georges C. Win User

    为什么我的xbox app会出现这种情况

    Hello again, no worries, but try to update your PC to version 22H2, these updates come as optional on your system, and after that update the Apps.
  3. 李狗蛋233 Win User

    为什么我的xbox app会出现这种情况

    Thanks,Now I can play game with xbox app.
  4. 李狗蛋233 Win User

    为什么我的xbox app会出现这种情况

    Sorry,I don't know how to speak english.

    I play on the computer.

    Operating system is windows 10 21H2.

    Xbox app and Xbox Companion App version is the latest.

    I can't start games from the xbox app right now.
  5. Georges C. Win User

    为什么我的xbox app会出现这种情况

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello 李狗蛋233, are you playing on Pc, what would be your operating system, Win 10 or 11?

    Have you checked if you have the latest version of Windows installed, at 22H2.

    See which version of Windows 10 you have

    https://support.microsoft.com/en-us/windows/see...

    Updates are often seen as optional.

    If you haven't updated yet, click the link below, update, and make all subsequent security updates.

    Download Windows 10

    https://www.microsoft.com/en-us/software-downlo...

    Download Windows 11

    https://www.microsoft.com/en-us/software-downlo...

    Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.
  6. Georges C. Win User

    为什么我的xbox app会出现这种情况

    Hello again, try to follow the proceures bellow, when you're done and start the Xbox App click "My Library"

    Using System File Checker in Windows

    https://support.microsoft.com/en-us/windows/usi...

    chkdsk

    https://docs.microsoft.com/en-us/windows-server...

    1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

    2 - Enter chkdsk /f/x/r/v

    The system will ask you if you want to run CHKDSK after restarting the system, press S on your keyboard and then type "Exit" and restart the computer, it will scan in DOS mode.
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为什么我的xbox app会出现这种情况

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