Xbox app/Xbox game bar signing in issues

Hey! I just had a similar issue and heres the steps i took that fixed this,

I opened the xbox app, not the game bar.

i signed out of my microsoft account from there, as well as signing out on the game bar

I signed back in and opened the game bar after

And boom my friends list was appearing again!

Hope this helps

Hello albert,

Thank you for posting in Microsoft Community.

We understand that you are having issues with the Xbox Game Bar's displayed details. This seems to be related to the account signed to Xbox or else the Xbox Game Bar has issues. Try the following troubleshoot below:

Update Windows 10.

• Install PC updates including Optional Update. Guide - Update Windows
  
• Select Start button, and then go to Settings > Update & Security > Windows Update .
  
• Restart device.
  
• Turn off or disable any antivirus, antimalware, VPN, firewall, proxy and PC Optimizer (or something like game accelerator).
  

Reset Xbox Game Bar app:

You can also try resetting the Xbox Game Bar app by following these steps:

1. Press Windows key + I to open Settings.

2. Click on Apps.

3. Scroll down and click on Xbox Game Bar.

4. Click on Advanced options.

5. Click on Reset.



Accounts on Xbox app and Microsoft Store:

• Some games like Minecraft will display error message about account does not match so, it is important that you can access and use the same account on these three apps - Xbox app, Xbox game bar and Microsoft Store.
  
• Ensure that you know your credential by signing into your account through this link: https://account.microsoft.com
  
• You may sign out and sign back in the account on these apps: Xbox app and Microsoft Store.
  
• Launch Xbox app before Xbox Game Bar to see if the account will load.
  

If the issue persists, please try the repair tool which is on its beta release. Link: Gaming Services Repair Tool for PC | Xbox Support



Should issue persists, please provide us details on the following issues:

1. Are you part of Xbox Insider or PC Insider?
   
2. When did this issue occur? Are there any changes that you made before you experience this issue?
   

Let me know if you have any further questions or concerns.

Sincerely,



Microsoft Community Moderator

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There are a few potential solutions for this issue:

Make sure you and your friends are all using the same version of the Xbox Game Bar app.

Try resetting the Xbox Game Bar app by going to the Windows Settings > Apps > Xbox Game Bar > Advanced Options > Reset.

Check your privacy settings on Xbox Game Bar by going to the Windows Settings > Privacy > Xbox Game Bar > Make sure "Allow invites and game invites from Xbox Game Bar" is turned on.

Try disabling the Xbox Game Bar app and then re-enabling it.,

If none of the above solutions work, try uninstalling and reinstalling the Xbox Game Bar app.

Press the Windows key + I to open the Windows Settings app.

Click on "Apps."

Scroll down and find "Xbox Game Bar."

Click on "Xbox Game Bar" and then click on "Advanced options."

Under "App settings," you'll see an option to "Pause" or "Uninstall" the app. Click on "Pause" and wait for the process to complete.

After disabling the app, you can re-enable it by going back to the "Advanced options" and clicking on "Resume" instead of "Pause"

Alternatively, you can try uninstalling the Xbox Game Bar app and then reinstalling it by following these steps:

Press the Windows key + I to open the Windows Settings app.

Click on "Apps."

Scroll down and find "Xbox Game Bar."

Click on "Xbox Game Bar" and then click on "Uninstall."

Confirm the action by clicking on "Uninstall" again.

After uninstalling the app, you can reinstall it from the Microsoft Store.

You can also try to use the Steam in-game overlay instead of Xbox Game Bar.

You can enable or disable the Steam overlay by going to Steam Settings > In-Game > Enable the Steam Overlay while in-game.

It may be a bug or an issue with the Xbox Game Bar app, so it's worth trying different solutions to see if one of them resolves the issue.

Hello JonathanMeyer5! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

Make sure that you sign in to the Xbox app using the same account that you are currently using on your console, with Game Pass. Try to sign out of the Xbox app and then sign in with your account. To do that, follow these steps:

1. Open the Xbox app.

2. On the top bar, select your profile picture.

3. Select Sign out.

4. Sign in again and check if the issue was solved.

Are you able to sign out of your dads profile in the console companion app? If you sign into your account on the console companion app it should work.

Step by step using game bar

1. press "windows key and 'g' key" to bring up xbox game bar, or laucnch the app by searching "xbox game bar" next to start.
2. click on the gear icon
3. select accounts (on left side of setting pop-up)
4. select sign out next you current account
5. repeat steps 1-3 then click sign in
6. sign in with the desired account and your good to go