Xbox app won’t let me sign in

JackGould1 · Aug 22, 2019

I’m trying to log into the xbox app on my iphone xr and the app is constantly getting stuck on the screen that says ‘unable to log in, please try again or visit xbox.com.’ I use the app very frequently, as I run an instagram page centered around gaming,
and I use the xbox app on my phone to download my clips to edit. I’ve tried every usual troubleshooting option like uninstalling and reinstalling, force quitting the app, restarting my phone, but all of them lead me to the same result. I have no idea what
to do. Please help.

:)

Max..…

Ok so I can login on the Microsoft home page and Xbox but if I go to the Xbox app on computer it won’t let me sign in same if I go into Minecraft the game it won’t let me sign in also sorry for the late reply

JackGould1

Have you tried uninstalling/reinstalling the app.

Yes i have multiple times. I’ve also tried restarting my phone and quitting the app

XBF Felixx P

Hello
JackGould1,

Yes, uninstalling / reinstalling and power cycling your phone are pretty much the only troubleshooting steps that you can attempt when it comes to the app. If possible, try signing in from another device like a Ipad or tablet (if you have one). It
should be up and running again soon.

We'll be locking this thread now to avoid repetitive responses. Feel free to come back to us if you ever require more assistance.

Happy gaming!

Felix

Xbox forums support

JackGould1

Alright thats kind of disappointing because I won’t be able to post on instagram until its fixed but thanks for your help.

{Parity}

Have you tried uninstalling/reinstalling the app.

Xbox app won’t let me sign in