Xbox app won't let me launch or install anything

SolidusSnakes · Jan 3, 2022

Anything I can do except standard troubleshooting? The game just puts me on gaming services page and yes I did installed and reinstalled it and took fixes from previous threads but none worked

:)

XBF-JoannaDark

Hi SolidusSnakes,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you struggle with installing games on PC Game Pass. I am happy to help and would like to know precisely which steps you have already tried to troubleshoot this issue. Below are suggested solutions that you can try.

Solution 1: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device.

Solution 2: Use the System File Checker tool to repair missing or corrupted system files. If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Sometimes corrupted files can cause issues.

Solution 3: Create a local user or administrator account in Windows . Sometimes you can have a situation with permissions or profile corruption. Please follow the steps in this link to see if that fixes the current issue.

I hope these suggestions help! If this answers your question, please mark the thread as "Answered."

True Rollins

Having the same issue.. Launching No Mans Sky through the Xbox (beta) app redirects me to 'Gaming Services' in the Microsoft Store which says that it's installed. Have tried uninstalling both with no joy. It has launched before from the Xbox app, but won't
now.

EggsBoxJuan

Hi, any installed games & apps that are on the internal hard drive will need to be installed/downloaded again on the new Xbox. Your game saves are stored on Cloud and will sync back to the new Xbox when you get it and launch a game.

So you won't actually lose anything.

Samanthabenedetti

nether of those worked as well, the command prompt said it was successful but it still won't let me install the xbox app

Adrian Leček

Hey Lucas,

Thank you for the reply. Sorry for not answering for some reason It won't let me post. I've tried all the methods you listed, it shows up on the website and when I click to download it, same thing happens. The Xbox app won't let me install it cause its already installed. I've checked apps, forza isn't installed. Not sure what else I could try

Xbox app won't let me launch or install anything