xbox app wont let me download games on pc

Hi JustinDiemer,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you struggle with downloading games via the Xbox app on PC. I am happy to provide some solutions that could help resolve this issue.

Solution 1: Reset Windows 10 store & Xbox APP

1. Open Settings.
   
2. Go to Apps -> Apps & features.
   
3. On the right side, look for Microsoft Store/Xbox App and click it.
   
4. The advanced options link will appear. Click it
   
5. Next, click on the Reset button to reset Microsoft Store/Xbox App to default settings.
   

Solution 2: Reinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type PowerShell, right-click on Windows PowerShell, and select Run as administrator.
   
2. In Windows PowerShell, type the following command and press Enter:
   
3. get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   
4. In the same window, type the following command and press Enter:
   
5. start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   
6. Install the App on that page and select Yes when you receive the User Account Control (UAC) prompt.
   
7. Restart your device and try to install the game again.
   

Solution 3: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device.

Solution 4:

1. Open the Xbox APP
   
2. Sign out of the App
   
3. Then click install on any game you wish to install
   
4. You will see that no installation progress will start
   
5. Sign back into the App and see if the installation starts
   
6. You might also see an install update, and I would click on that
   

Sometimes you need to fix the connection with your account and Xbox services.

Solution 5: Use the System File Checker tool to repair missing or corrupted system files If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Sometimes corrupted files can cause issues.

Solution 6: Create a local user or administrator account in Windows . Sometimes you can have a situation with permissions or profile corruption. Please follow the steps in this link to see if that fixes the current issue you are having.

I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

its on my pc and i did i re installed it and like wont download the app just stuck on 25% and i let that go for days

hi, i game share with my son and i recently had problems with live, ive purchased xbox live now and it wont let me into multiplayer, even though ive just downloaded 106gb, everything is downloaded after uninstalling, its in my games and apps its only
letting me on warzone! any ideas?

i redeemed an xbox gift code on microsoft, i redeemed it sucessfully but it wouldn't download.

I have tried to fix the problem but made it worse as now i can't see it download and i can't find it on my PC anymore. I tried to redeem it again and it wont let me.

What is the game? Also was the code for the Xbox or PC version of the game. Asking because redeeming a code for the Xbox version of a game wont necessarily give you the PC version unless the game is a play anywhere title.

yes oddly enough it wont let me start the download from the MS store...only the game pass app. after starting it in the game pass app it pops into the queue in the MS store but it is still stalled at 0.