Xbox app won't launch after the latest update.

Hi. My name is Brilliant, and I am happy to assist you today.

If you're able to play without the update, I advise you do so for now. However you can try some troubleshooting methods to help resolve the issue.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Use the app troubleshooter.
- Repair and reset the Xbox app. For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

I already did all these actions today. Nothing helps.

Possibly resolved after latest update to Ubisoft Connect

The Ubi app now doesn't seem to start with the Xbox app and the error message in the Xbox app isnt showing - the Ubi app just launches on demand

Check if there are any pending windows updates. Update it to the latest version. Check if there are any updates for the windows store and xbox app. Force quit the game and try updating and launch the game. After updates restart the PC

Hi Hortencia Kroemer



Thanks for reporting this issue in Microsoft Answers.



I understand that you are having trouble with Halo Infinite not launching, and I understand your confusion.

I understand that you are having trouble with Halo Infinite not launching after the latest update. You can try uninstalling and reinstalling the game, followed by performing a clean boot of your system.

A clean boot is a troubleshooting technique that allows you to manually disable startup items and services to identify the software causing the game to crash. Once you find the problematic software, simply uninstalling it should resolve the issue. Here’s how to do it:

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.

1. Press Win+R to open the Run dialog. Type msconfig and press Enter to open the System Configuration window.
   
2. Select the Services tab, check Hide all Microsoft services, and then click Disable all.
   
3. In the Startup tab of Task Manager, disable all startup items.
   
4. Return to the System Configuration window and click OK.
   
5. Click Restart to reboot your computer.
   

After restarting your computer, run the game to check if the issue recurs. If there are no problems, you will need to reopen the System Configuration window and enable services one by one until you find the problematic service. After enabling each service, you will need to restart your computer to apply the changes.

Once you identify the software or service causing the game to crash or fail to start, uninstall the software or disable the service to resolve the issue.

We look forward to hearing back from you.



Best Regards,

Pluto.Z-MSFT | Microsoft Community Support Specialist