xbox app wont even launch

Discus and support xbox app wont even launch in XBoX Games and Apps to solve the problem; Hello, im currently experiencing a very weird problem with my xbox pc app. yesterday when i tried to start the app it would just get stuck on the black... Discussion in 'XBoX Games and Apps' started by nosskire123, Jun 11, 2023.

  1. nosskire123
    nosskire123 Guest

    xbox app wont even launch


    Hello, im currently experiencing a very weird problem with my xbox pc app. yesterday when i tried to start the app it would just get stuck on the black screen with the xbox logo in the middle. It would buffer there for a good 10 minutes whilst also taking up alot of my cpu. When i eventually got into the app i wasnt able to download or play any of my games. the app told me to download "gaming services" which i already have downloaded. Currently as im typing this im not able to do anything in the app still. im very annoyed about this since i have payed with my own money to get the game pass and now i cant access it. ive tried everything google told me to do. uninstalled both gaming services and the xbox app multiple times but nothing helps

    :)
     
    nosskire123, Jun 11, 2023
    #1
  2. WattyNuela Win User

    xbox app wont even launch

    Hello Nosskire, I understand. Let me share some possible solutions, if you already tried them. Just skip them:

    1. Open task manager and go to the startup tab, once there click "disable" on each app listed there
    After that Restart the PC and see if the problem is solved

    2. Do a clean boot in your Windows PC. For that please follow this article
    https://support.microsoft.com/topic/how-to-perf...

    3. Create a new user on your PC and try using the Xbox app there

    https://support.microsoft.com/en-us/windows/cre...

    4. Run the SFC tool on your PC

    https://answers.microsoft.com/en-us/windows/for...

    5. Run an in-place upgrade, your files and apps aren't going to be deleted if you try this option

    https://answers.microsoft.com/en-us/windows/for...

    Additionally, may I know if you tried the possible solution I shared in my first reply?
  3. nosskire123 Win User

    xbox app wont even launch

    i am on windows 11 and i watched a couple of youtube videos and some forum posts on other websites i can barely remember exactly what any of these solutions were but they were said to help but unfortunately they did not
  4. WattyNuela Win User

    xbox app wont even launch

    Hello Nosskire123, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    I'm sorry to hear you're having problems while trying to use the Xbox PC app, let's try to sort this out.

    However, I appreciate it if you can describe briefly all the possible solutions you tried before creating this post.

    Additionally, are you using Windows 10 or Windows 11?

    Meanwhile, please verify if all the Xbox services are running in your PC.

    For this, search Services using the Windows search functionality and look for the next services once you open the app:

    IP Helper

    Xbox Live Auth Manager

    Xbox Live Game Save

    Xbox Live Networking Service

    Gaming Services

    Then do this for each service: Right-click on it and select Properties. In Startup type, make sure it’s set to Automatic.

    If the service isn’t started, click Start Click Apply and OK to save changes, restart your PC and try again.

    **If you're not able to do this with Gaming Services, you can skip that part.
  5. CharlesWaite2 Win User

    Cant install Halo MCC

    I have the same issue. The MCC app got stuck in a wierd "has Update" but wont update loop. Xbox app can't launch the game. So I uninstalled it and tried reinstalling it. The uninstall didn't free up the disk space, the reinstall wouldn't complete, just says
    installing. I tried in MS Store app, the install doesn't even start downloading before it errors out with a "0x803FB107" error. Tried a number of things, not getting closer to a solution. The Outer Worlds wont even launch either...
  6. michaelmonarrez Win User

    Halo Master Chief collection

    I downloaded all the Halo games that are within the MC collection. After I downloaded them, MC game wont even launch for me. Every time I open the App and attempt to launch the game, the app just closes.
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xbox app wont even launch

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