Xbox app won't allow me to install games as my drive isn't NTFS formatted

Literally only have this issue in the xbox app so im almost certain that the issue isn't with the drives and is with the xbox app itself or at least it's management of disk space.

Already found issues with trying to access the files of other games the app has already installed, as they are in a locked folder. Although this is not the issue I am having right now, just an inconvenience.

Hi,

I can't promise I can fix this but can you check something for me please?

Although your drive maybe NTFS, it not might be formatted correctly. Cluster size should be 4096. What does yours say?

Place your cursor over the Windows START button, right click and choose
PowerShell (Admin)

Enter the following command replacing [drive letter] with the drive you want to examine.

fsutil fsinfo ntfsinfo [drive letter]


For example, if you check D:\ drive it would be:

fsutil fsinfo ntfsinfo D:

Bytes per cluster is 65536? Seems quite big.

Where do I go from here?

The game likely contains files over 4 GB and therefore is not installable on anything but an NTFS drive

Hey joj-joj-joj,

Thanks for keeping us updated. We apologize for the misunderstanding. We understand that you are unable to install games on your Windows 10 computer due to the hard drive not being in the correct format. We have a support article that provides

troubleshooting for game installations on Windows 10. If this does not resolve the issue, we recommend performing

a clean boot. A “clean boot” starts Windows with a minimal set of drivers and startup programs,
so that you can determine whether a background program is interfering with your game or program.
Be sure to let us know the results joj-joj-joj!