XBOX APP Windows 10 - Problema con caricamento/invio messaggi [Translate] XBOX APP Windows...

Discus and support XBOX APP Windows 10 - Problema con caricamento/invio messaggi [Translate] XBOX APP Windows... in XBoX on Windows to solve the problem; Buonasera, utilizzo la XBOX APP da Windows 10 e avrei un problema con il sistema di messaggistica della APP. In pratica, il caricamento del messaggi... Discussion in 'XBoX on Windows' started by FY Hawk, May 18, 2019.

  1. FY Hawk
    FY Hawk Guest

    XBOX APP Windows 10 - Problema con caricamento/invio messaggi [Translate] XBOX APP Windows...


    Buonasera, utilizzo la XBOX APP da Windows 10 e avrei un problema con il sistema di messaggistica della APP.

    In pratica, il caricamento del messaggi (ho giusto qualche conversazione) dalla APP è estremamente lungo (in termini di attesa, addirittura sono arrivato a 5/6 minuti per caricare 4 conversazioni).

    In egual misura l'invio dei messaggi, in questo caso, una volta caricate tutte le conversazioni, non riesco neanche a rispondere ad un messaggio all'interno della conversazione (anche nel caso in cui dovessi creare una nuova conversazione).

    Ho provato gi a resettare la APP, non è cambiato nulla.

    Qualche idea su come risolvere il problema? Grazie a chi mi aiuter !

    NOTA: Ci tengo a sottolineare che la mia connessione è più che stabile, avendo una fibra di 100 mega, il problema è SOLO NELLA APP su Windows 10.

    NOTA 2: Il problema è SOLO nella messaggistica, infatti tutte le altre funzionalit della APP non danno problemi.

    [Translate by Mod]

    Good evening, I use the XBOX APP from Windows 10 and I have a problem with the APP's messaging system.

    In practice, loading the messages (I have just some conversation) from the APP is extremely long (in terms of waiting, even I arrived at 5/6 minutes to upload 4 conversations).

    Equally sending messages, in this case, once all conversations are loaded, I can't even respond to a message inside the conversation (even if I had to create a new conversation).

    I already tried to reset the APP, nothing has changed.

    Any ideas on how to fix the problem? Thanks to those who will help me!

    NOTE: I want to emphasize that my connection is more than stable, having a fiber of 100 mega, the problem is ONLY IN the APP on Windows 10.

    NOTE 2: The problem is ONLY in messaging, in fact all other features of the APP do not give problems.

    :)
     
    FY Hawk, May 18, 2019
    #1
  2. XBF Lance J Win User

    XBOX APP Windows 10 - Problema con caricamento/invio messaggi [Translate] XBOX APP Windows 10-Problem with loading/sending messages

    Hey FY Hawk,

    Thank you so much for responding. I see your Xbox App has been experiencing some trouble loading messages even after quite a bit of troubleshooting. In order to make sure the app is not experiencing connectivity errors, go ahead and run a test from within
    the settings. Simply head down to Settings followed by the Network tab. This will trigger a connection test which may provide an error code. Even if you have great speeds, something such as a NAT error may cause your message feature to become unusable. Additionally,
    you can try
    Xbox Beta App
    and test if the problem carries over. Let us know how it goes! :D
  3. FY Hawk Win User

    XBOX APP Windows 10 - Problema con caricamento/invio messaggi [Translate] XBOX APP Windows 10-Problem with loading/sending messages

    Hi there ,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with messaging in the Xbox app. To help clarify: Do you receive an error message?

    I recommend to try the following:

    • Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
      link on
      how to perform a clean boot.

    • Here is a
      link
      on how to download Apps Troubleshooter.

    If the issue persists, Have you tried to uninstall/re-install the Xbox App?

    Here are steps below on how to uninstall and reinstall Xbox app:

    1. Click Start, and then type Windows PowerShell on the search box.

    2. Right-click, and then select Run as administrator.

    3. Type the following command to uninstall Xbox app: Get-AppxPackage
    *xboxapp*|
    Remove-AppxPackage

    4. Hit Enter.

    Launch Windows Store and download Xbox App.

    I hope this helps.
    Let us
    know the results
    Thanks for the reply. I tried everything you told me but it didn't work, the APP still doesn't load the received messages.

    I don't get any error messages, just when I try to see the conversations, it doesn't even load one. There is a screenshot to better understand the problem.


    [​IMG]
  4. XBF Crystal P Win User

    XBOX APP Windows 10 - Problema con caricamento/invio messaggi [Translate] XBOX APP Windows 10-Problem with loading/sending messages

    Hi there FY Hawk,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with messaging in the Xbox app. To help clarify: Do you receive an error message?

    I recommend to try the following:

    • Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
      link on
      how to perform a clean boot.

    • Here is a
      link
      on how to download Apps Troubleshooter.



    If the issue persists, Have you tried to uninstall/re-install the Xbox App?



    Here are steps below on how to uninstall and reinstall Xbox app:

    1. Click Start, and then type Windows PowerShell on the search box.

    2. Right-click, and then select Run as administrator.

    3. Type the following command to uninstall Xbox app: Get-AppxPackage
    *xboxapp*|
    Remove-AppxPackage

    4. Hit Enter.



    Launch Windows Store and download Xbox App.



    I hope this helps.
    Let us
    know the results
  5. k1Helix z Win User

    Problema con código de descarga del gear of war 3 en xbox one s[Problem with download code of gear of war 3 in xbox one s]

    Solo con ese juego del pack has tenido problemas?, a mi no me ha pasado, puedes inetentar el canje desde la app de mixrosoft store desde una pc con windows 10?

    [Translation - Only with that game of the pack have you had problems ?, it has not happened to me, can you try to exchange it from the mixrosoft store app from a pc with windows 10?]
  6. 25ac016f-7728-4e8f-a Win User

    No se actualizan las aplicaciones de Microsoft store [Translation-Microsoft store applications are not updated]

    Probaste reiniciando el Pc? Asegurate de tener tu Windows 10 con la ultima versión en Windows Update, eso debería solucionar el problema, si el problema persiste, deberá contactar con el Soporte de ayuda de Xbox en Windows 10: Click
    Aquí


    [Translation-Did you try restarting the PC?
    Make sure you have your Windows 10 with the latest version in Windows Update, that should solve the problem, if the problem persists, you should contact Xbox Help Support in Windows 10: Click Here]
Thema:

XBOX APP Windows 10 - Problema con caricamento/invio messaggi [Translate] XBOX APP Windows...

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