Xbox app/windows 10 doesnt work

Discus and support Xbox app/windows 10 doesnt work in XBoX Games and Apps to solve the problem; Yesterday i reset my pc due to getting a new SSD and of course i started to install all my games again. I love dbd so i installed that right away to... Discussion in 'XBoX Games and Apps' started by RLG Swerv, Aug 28, 2023.

  1. RLG Swerv
    RLG Swerv Guest

    Xbox app/windows 10 doesnt work


    Yesterday i reset my pc due to getting a new SSD and of course i started to install all my games again. I love dbd so i installed that right away to add some context as to why i think this issue has happened is because i installed dbd on my external hard drive which i forgot i did but when i tried to install it. It let me which created two dbd applications on my pc i uninstalled it quickly after and than a frowny face appeared where the "install button" exist i managed to install using Microsoft store but whenever i open the game i get a error "DeadByDaylight-WinGDK-Shipping.exe - Application Error" "the application was unable to start correctly (0xc0000005) click OK to close the application" THING I HAVE TRIED: updating windows, uninstalling dbd reinstalling, uninstalling xbox app reinstalling, reset/repair both dbd and xbox app in "apps & features", uninstalling and reinstalling "gaming services", signed out of xbox app signed back in. i dont know what to do anymore please if anyone can help i would be so thankful

    EDIT: i reset my pc and tried to see if it works to no avail still getting the frowny face but i noticed after resetting my pc the first time that windows updates wont update "Feature update to Windows 10, version 22H2 Failed to install on ‎28/‎08/‎2023 - 0x80242016" and "Update for Windows Defender Antivirus antimalware platform - KB4052623 (Version 4.18.2001.10) failed to install on ‎28/‎08/‎2023 - 0x80240017" so i think thats why dbd isnt working but i have no clue

    :)
     
    RLG Swerv, Aug 28, 2023
    #1
  2. matteocapu Win User

    Xbox App (Beta) Windows 10 Login doesnt work

    The windows 10 reinstall option uninstall third party software so id like to avoid that for now...

    So for a recap of the problem,This is the error in the Companion app:


    [​IMG]


    And this is the error in Xbox App, the Accedi (Login) button doesnt respond, i could click it a thousand times per second:


    [​IMG]


    So its obvious that the xbox live service cant connect and that is reflected in all the app that tries to use that.
  3. PalmettoBling Win User

    Xbox App (Beta) Windows 10 Login doesnt work

    So Windows 10 has an option to reinstall while maintaining your files and settings.

    Following the steps here follows that process but allows you to keep everything.
    That might help with the situation. I've done it before, and particularly on older devices and computers I was using to test across multiple devices, and had no issues performing
    that reset while not loosing any data or setting options.

    Sticking with the original issue; if you're not seeing Gaming Services appear in the app list like so:


    [​IMG]


    Then that makes me believe that you might not have the latest version of Windows installed, and I would recommend that you check Updates & Security for latest Windows Update.

    Under Settings > System > About it should be on version 1903


    [​IMG]
  4. matteocapu Win User

    Xbox App (Beta) Windows 10 Login doesnt work

    So I downloaded the companion app and it says "Impossible to LogIn now. Try later (0x406)"
  5. HerrFloppy Win User

    Xbox App (Beta) Windows 10 Login doesnt work

    Thank you for your response! Maybe I'll try the mentioned option to reinstall Windows 10.

    I have the latest 1903 version.
  6. PalmettoBling Win User

    Xbox App (Beta) Windows 10 Login doesnt work

    It might not just be Windows, it might be the store as well, so after checking for system updates, open up the Microsoft Store, click the three dots in the top right corner, and select Downloads and Updates. From there you can click "Get updates" and
    check if there are updates to apps available, like Xbox (Beta), Gaming Services, or the Xbox Console Companion.
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Xbox app/windows 10 doesnt work

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