Xbox app unavailable fire tv stick

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I am sorry to hear about this issue. Based on the support website, here are the supported Fire TVs:

Fire TV Stick 4K Max (1st Gen)

Fire TV Stick 4K Max (2nd Gen)

Fire TV Stick 4K (2nd Gen)

Fire TV Cube (3rd Gen)

Note: The Xbox app is currently not available on the Amazon Fire TV Stick in Argentina or Brazil

For more information on compatible/supported TV or devices, you may click the link below:

https://support.xbox.com/en-US/help/games-apps/...

Hope this helps. Let me know if you need further assistance.

Hey there, JaredLa

Please can you make sure your Amazon Fire Stick is up to date?

There is a support article that shows you how to set up cloud gaming on a Fire Stick here: Set up cloud gaming on Amazon Fire TV Stick | Xbox Support

Thanks,

Nathan

Hi Luke,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues setting up your Fire TV. To make sure that I can provide accurate information, can you confirm if you're trying to play Xbox cloud gaming?

Here's the official article with step-by-step instructions on how to set up cloud gaming on Amazon Fire TV Stick:

https://support.xbox.com/help/games-apps/cloud-...

Regards,

Alvaro

I have a Amazon fire stick and I have just connected it directly to the back of the tv. There’s no need for it to be connected thru the Xbox as there is a app specific for Amazon prime video.

If you have an amazon fire TV stick I recommend you plug it into your TV directly as your Xbox 360 WILL NOT support it.