Xbox app sign in window opening and closing

Discus and support Xbox app sign in window opening and closing in XBoX Games and Apps to solve the problem; Whenever I try to sign into anything that uses xbox, it opens the sign in window, and then closes instantly without signing me in. In forza horizon... Discussion in 'XBoX Games and Apps' started by JacobToller, Oct 21, 2020.

  1. JacobToller
    JacobToller Guest

    Xbox app sign in window opening and closing


    Whenever I try to sign into anything that uses xbox, it opens the sign in window, and then closes instantly without signing me in.

    In forza horizon 4, it just closes instantly and sends me back to the main menu.

    In the Xbox App, it closes instantly and then retries 2 more times, failing still.

    In the Xbox Companion app, the sign in window closes immediately, and gives me the error code(s): (0x409) 0x80131509.

    Ive tried reinstalling the app, as well as gaming services and Xbox identity provider. Ive even gone as far as to reinstall the windows store, but nothing changed.

    I can sign in on my other computer, as well as on a new windows user profile created on this pc, so this issue is tied to my windows user account on this pc.

    :)
     
    JacobToller, Oct 21, 2020
    #1
  2. HalbeargameZ Win User

    i cant sign into windows store to install games from gamepass

    ive done all of these yet it still wont let me sign into either the xbox app or microsoft store, the sign in buttons do nothing, a window opens for about a millisecond then it closes again
  3. VincentRicher Win User

    Xbox app sign-in window just opens and closes.

    Hi,

    I have the same problem as OP, tried resetting/reinstalling XboxApp, using the link provided by a dev in another thread to make sure I had the right XboxApp, nothing works,
    as soon as I use my mouse wheel to scroll up or down whenever I MOUSE OVER any of the game on the front page , XboxApp closes, funny thing is the app doesn't crash, it just closes and it's still in my apps in system tray.

    Game pass is great and all, but if I can't access the app itself, not sure if I'll keep using it :/

    I made a short video, hopefully that helps identify the issue, note that during the video, I realized the issue doesn't happen as much when the app is set to full screen, but happens consistently when it's a smaller window. It does feel like the app crashes
    when loading too many web elements in one go, could be wrong though.

    https://youtu.be/EGsGrctkdqU

    EDIT: After messing around with the store some more, the issue happens consistently whenever I
    MOUSE OVER any of the game on the front page, hopefully that helps in fixing this issue. I also uploaded another video on youtube for clarity.
  4. Alric1122 Win User

    Can't sign in on Xbox (Beta) app for PC

    for me the xbox beta PC app will open and when I click sign in, it signs me in with the correct account, and then I close the pop up window and the app is not signed in. I can hover over the sign in drop down and do it 500 times but it never actually lets
    me sign in.
  5. McLovin0759 Win User

    When opening the xbox app it says connecting and does not stop,and when i close the window it says "we cant sign you i right now" error 0x40b

    When I open the xbox app it says connecting and does not stop,and when i close the window it says "we cant sign you i right now" error 0x40b
  6. FernandoCarvalhoPV Win User

    Gaming services don’t work?

    Welcome to the Microsoft Community

    Follow these steps:

    1. Press Win+i -> Accounts -> Login with local account -> Confirm and close the window.

    2. Press Win+R and type the command wsreset and press Enter.

    3. Open the Microsoft Store -> Click on the three dots at the top right of the screen -> Download and updates -> Update all pending packages. Close the window.

    4. Open Windows Update by pressing Win+i -> Update & Security -> Windows Update -> check for updates. Closes the panel after updates are complete.

    5. Right-click on the Start Menu icon -> Apps and Resources -> you will double-click on the apps listed below -> advanced options -> Restore:

    game service

    xbox

    XBox Game Bar

    xbox live

    xbox companion

    Close the window and restart your computer. Press Win+i again -> Accounts -> Sign in with Microsoft account -> Enter the same email and password credentials associated with GamePass -> Close the window, open the XBox app and try to run a game.
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Xbox app sign in window opening and closing

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