Xbox APP says im not old enough to dowload

Discus and support Xbox APP says im not old enough to dowload in XBoX Games and Apps to solve the problem; i tried to dowload a game from The xbox app but it says im not old enough but my age of birth is listed listed as 18/02/1997 on the same account... Discussion in 'XBoX Games and Apps' started by nilion, Oct 10, 2022.

  1. nilion
    nilion Guest

    Xbox APP says im not old enough to dowload


    i tried to dowload a game from The xbox app but it says im not old enough but my age of birth is listed listed as
    18/02/1997 on the same account
    please help

    :)
     
    nilion, Oct 10, 2022
    #1
  2. Dérek Augusto Win User

    Xbox APP says im not old enough to dowload

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    nilion, if it's just a bug, try to install the game directly from the website or from your Microsoft Store, friend.

    If it doesn't work, do this process below.

    https://account.xbox.com/en-us/Settings?rtc=1&a...

    Go to the top right corner, click on your avatar

    click on my microsoft account

    will open a tab written my personal information

    Click, and go to the date of birth

    Change to 18+

    Resend, if you already have.

    Then log out of your account on the xbox app and log in again.

    If it persists, reinstall the app

    If it doesn't work, try looking for the game on the website and clicking install

    And also look directly in your windows store, and try to install

    I remain at your disposal if you have any further questions.
  3. RadioactiveGary Win User

    Xbox APP says im not old enough to dowload

    known issue apparently, installing via Microsoft store instead works.
  4. VibroPlex Win User

    xbox says im not old enough

    Go to http://account.live.com - sign in there - look at the Account Summary section and look at your birth date.

    Does it make you less than the age of majority where you live? Check http://en.wikipedia.org/wiki/Age_of_majority#Age_19 which shows folks in Alabama, Nebraska, British Columbia,
    New Brunswick, Newfoundland & Labrador, Northwest Territories, Nova Scotia, Nunavut and Yukon are not legal adults until they're 19, and New Zealand, Mississippi and Puerto Rico make you an adult at 20.

    BTW, Once that date is entered into the Account Summary, you can change it.... but that change does not propagate to Xbox Live and you remain a minor until you reach the original date of birth entered when the Microsoft account was first created.
  5. davemcfly85 Win User

    xbox says im not old enough

    you will need to promote your account to an adult account once that is done (as long as the account age is 18 or over) you will have no problems.
  6. Yezzmina Win User

    EA Says that im not old enough

    EA uses their own service you log in with to access EA games. It uses that age to determine if you are old enough to play their games. Issues are common with children under 13 playing battlefield. Basically the answer is the same, you cant change the age
    on the EA account. you need to make a new one there that's old enough and associate the new account with your gamertag.
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Xbox APP says im not old enough to dowload

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