Xbox App Says Gaming Services need installing but this doesn't work

Microsoft store facing server issue. Many users facing the same issue from yesterday. Please allow it few more hours. Hope there will be fix. Till then keep the store and downloading off.

Regards

Hello AlecDrew,

Nilay here and I'm glad to answer your query today.

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again.

Good Luck
Regards

I have followed all these steps and when I got to the end Gaming Services is just sitting as pending download in the store app

Issue still persists

Hi,

Thanks for your time. I tried the steps and unfortunately it hasn't helped yet. I did see in the Gaming Services page of the Windows Store that a lot of other users are also having similar issues, though it all starts differently. My son tried to install Minecraft Dungeons, and it seems the accompanying Minecraft Launcher is related to the underlying issue, despite never successfully installing.

Since using the command you shared, the Xbox app says it is installing Gaming Services. In the system Notifications tray, it says that the Gaming Services app has been installed, but the Xbox app still doesn't work. In fact, it's now worse since reinstalling Gaming Services; the Installed list for games is empty, and the download queue section is entirely broken, with a message that it is checking for updates.

I did find where the Xbox app is attempting to install games, and tried backing up the folder and then deleting it. Upon restoring it, though, the Xbox app remains unchanged. The last thing I did was try to reset Gaming Services, but the option in Apps is grayed out and unavailable. That's the end of my know-how.

Long and short of it -- the app states Gaming Services is installing, but there seems to be some kind of issue preventing it from registering to the Xbox app that this has happened. Games can be played directly from Start, but not the Xbox app.

Don't worry.

If you go to Windows Settings > Apps > Installed apps > are you able to see gaming services app or not at all?

If yes, click on it and select advanced options.

After that, click repair and then reset.

Finally, don't go to Microsoft Store, open instead the Xbox app, a blue notification with the following message is going to appear at the bottom:

"This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install"

Select Install to reinstall Gaming Services, once installed check again.

---------

If maybe that doesn't work. Please try running this command as administrator via Powershell

(Windows key + X > click on Powershell (admin))

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}