Xbox app redirects to w10 store with page saying "this app will not work on your device".

Discus and support Xbox app redirects to w10 store with page saying "this app will not work on your device". in XBoX Games and Apps to solve the problem; The issue here is that if im trying to buy Halo Wars 2, as an example. I will find it in the xbox app, click on it, and then the windows store app... Discussion in 'XBoX Games and Apps' started by Radamee, Mar 4, 2017.

  1. Radamee
    Radamee Guest

    Xbox app redirects to w10 store with page saying "this app will not work on your device".


    The issue here is that if im trying to buy Halo Wars 2, as an example. I will find it in the xbox app, click on it, and then the windows store app opens up, on a page, where i cant buy it, with the statement "this app will not work on your device".

    This is odd for 2 reasons.

    1. im trying to buy the xbox version of the game. Hence why im in the xbox app to begin with.

    2. Why even have the xbox version of the game on the w10 store, if i cant buy it there.

    If i search for Halo Wars 2 in the w10 store app, I'm presented with the pc version of the game. And yes, im aware if i buy it there i will also have the digital version available for xbox with the same purchase.

    This seems to only be a problem with the "Play anywhere" games on the xbox app.

    If i click on any other game not using this service, the xbox app will happily open up a page where i can buy that game, for my xbox, immediately.

    Any chance this will get fixed?

    :)
     
    Radamee, Mar 4, 2017
    #1
  2. Is there a way to add a language pack to the keyboard

    Hello

    At the moment I think the best way to do this is to download
    Smartglass
    on your smartphone or to have the
    Xbox App
    open on a W10 device. If you're phone or W10 device is on the same network as your Xbox One you can then type on your Xbox using those devices when you're prompted with a keyboard.

    (It doesn't work in certain apps like Netflix though)
     
    FearedNightmare, Mar 4, 2017
    #2
  3. DominumStige
    DominumStige Guest
    Ark play anywhere unable to download

    Hi!

    Try checking directly on the store
    page
    . Otherwise, reset the app using the "wsreset.exe" command and try again with the Store in W10.
     
    DominumStige, Mar 4, 2017
    #3
  4. Xbox app redirects to w10 store with page saying "this app will not work on your device".

    Hi,

    We recommend running the Windows apps troubleshooter provided on this
    link
    . This will help in resolving issues with downloading games or applications from the Windows Store.

    You may also purchase the game through Microsoft Store online. Refer to this link for more information:

    Halo Wars 2


    Let us know the outcome.
     
    Catherine Cus., Mar 6, 2017
    #4
  5. Catherine Cus. Win User

    Xbox app redirects to w10 store with page saying "this app will not work on your device".

    Hi,

    We recommend running the Windows apps troubleshooter provided on this
    link
    . This will help in resolving issues with downloading games or applications from the Windows Store.

    You may also purchase the game through Microsoft Store online. Refer to this link for more information:

    Halo Wars 2


    Let us know the outcome.
  6. FearedNightmare Win User

    Is there a way to add a language pack to the keyboard

    Hello

    At the moment I think the best way to do this is to download
    Smartglass
    on your smartphone or to have the
    Xbox App
    open on a W10 device. If you're phone or W10 device is on the same network as your Xbox One you can then type on your Xbox using those devices when you're prompted with a keyboard.

    (It doesn't work in certain apps like Netflix though)
  7. FearedNightmare Win User

    "Logged in on wo devices?" But I am not.

    Usually when it says you're logged in on 2 devices it means that you're logged in on your Xbox One and the Xbox App on your W10 device

    If you suspect that someone else has access to your account then don't hesitate to change your password
  8. DominumStige Win User

    Ark play anywhere unable to download

    Hi!

    Try checking directly on the store
    page
    . Otherwise, reset the app using the "wsreset.exe" command and try again with the Store in W10.
  9. Logand4 Win User

    Error Code 0x80070032

    Yeah Jesse, sorry but none of these worked. Everything that was advised was in association with the Microsoft Store not the Xbox app. The reason I say this is because the Microsoft Store redirects me back to the Xbox app for installation of Froza Horizon 5. I have uninstalled the game and am going to try it again one last time.
Thema:

Xbox app redirects to w10 store with page saying "this app will not work on your device".

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