Xbox app prompts this app needs an extra component. Purchase app is needed for in-app...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Diwij

Is this happening only when you try to download forza horizon 5?
You're using the Xbox app for this purpose, right?

Please try this:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again.

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If maybe that doesn't work, please tell me which troubleshooting steps you have done so far to fix this, in that way I can advise you different things or how to proceed

I have windows 11, I had deleted the cache files for the game from the xbox app itself. I had an option to delete app data, which I cannot see for cricket 2022 now. It was available for Forza Horizon 5 though.

I ran the above command, restarted the pc, but did not get the "This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install" notification. Now Cricket 2022 is also not under my installed games.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

The extra component is Gaming Services app.

Thanks for the response. I would sure appreciate having that information before I click "Install".

Having the same issue with both Xbox and Xbox (beta) apps. Humorously, the old Smartglass app works. The command prompt commands fixed it. There seems to be an issue needing addressed with this.