Xbox app only loading when logged into VPN

Discus and support Xbox app only loading when logged into VPN in XboX Insiders to solve the problem; My Xbox app for some reason has stopped loading on regular wifi and won’t load unless I log into a VPN on PC. It won’t load any Gamepass games nor... Discussion in 'XboX Insiders' started by /u/TheJohnRondo, Nov 17, 2023.

  1. Xbox app only loading when logged into VPN


    My Xbox app for some reason has stopped loading on regular wifi and won’t load unless I log into a VPN on PC. It won’t load any Gamepass games nor anything I have installed on my PC. I thought it might have been the offline permissions but the problem persists even when turning this off. I’ve done the repair and reset on both the game services and Xbox app. The time zone fix also did not work. Also tried resetting through powershell and nothing. I’m lost here.

    submitted by /u/TheJohnRondo
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    /u/TheJohnRondo, Nov 17, 2023
    #1
  2. Le DucDuong Win User

    Xbox App doesn't load properly

    Try to use VPN, connect to anywhere but your recent location, the Xbox app can load normally.
  3. Jens1234K Win User

    Unable to sign in Microsoft Solitaire on iOS

    Support page doesn‘t help.

    New iPad and not possible to login, only error Code 1170000.

    Uninstalled App several times, with and without reboots after un- und reinstalling.

    There is no msg „game wants to use xboxlive“ … no popup.

    Latest iOS-Version, no update availabe.

    Latest Solitaire-Version (due to reinstalling)

    Xbox App is running an logged in.

    Wordament is logged in.

    Xbox live status is normal.

    Tried with and without VPN.

    Tried in different wifis / with/wo VPN

    Tried with mobile connection.

    Only error Code 1170000.

    On old iPad I‘m logged in but I won‘t logout to test if I can login again.
  4. Das Koop Win User

    Login problem

    Check to make sure the URL is correct.

    I also had trouble logging into the Game Pass and Xbox app while connected to a VPN.

    If you have a VPN, I had to disable mine to login.
  5. BenPCR Win User

    Can't access my x box live account for almost two weeks now

    Version number: 21H1

    When I try to open the store app the log in window pops up with the error message

    I do not use vpn and after disabling my antivirus software nothing changed

    I cannot download the companion app because when I click on download the log in window appears and shows the same error I reported in the first post.

    edit: The only thing I can access is this

    https://account.microsoft.com/profile
  6. ngocphi Win User

    Xbox app won't load without VPN

    As you been told alteady you need to get support from xbox insiders they are the only ones that can help

    Also bug reports

    If the troubleshooting steps don't help you MUST post a question there

    And wait for escalation

    Should be noted if you don't live in the mainland bit a territory that most likely won't work

    You should provide insiders with your whois data

    To help them pinpojnt your issue and yes its important since your geoip data is there
Thema:

Xbox app only loading when logged into VPN

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