xbox app on windows phone .. problem in starting it

Hi,

A corrupted component after the update is one of the common reasons why you are having this issue. To isolate the main cause of this issue, we need to gather more information. Kindly answer the questions below:

• Have you tried uninstalling and reinstalling the Xbox app?

• Are you experiencing the same issue with your other applications?

Running troubleshooter for Windows apps can help diagnose and resolve issues for Microsoft products or third-party software that affects Microsoft products. Click this

link to run the troubleshooter.

Hi MAC BLACK HAWK,



Sorry to hear of your frustration! To clarify, when you initially set up your phone, it should have prompted you to accept the Terms then. Did it not? Or did you choose not to accept them?



Also, when logging into Xbox.com, did you receive a prompt to accept them? Nothing came up? Are you using the same Microsoft Account profile at this website that you used to set up your phone?



Let us know. Thanks!

Many people have reported that Xbox One Smart Glass is not working starting January 1st, 2015. Happy New Year! By the way, my friends with Android or Apple Smart Glass app don't appear to have the problem. It appears to be a problem on Windows phone and
Windows 8.1 only.

Thus does include people on Windows phone 10. I have a Lumia 950xl. I started the game Cut the rope on May 1st, have unlocked 16 out of achievements. They show up on T.A and the xbox 360 achievement list but not the Xbox One or Xbox app.

this is not the same problem. Those are limitations of the apps. They haven't shown Windows Phone gamerscore for a long time. If the achievements show on TA and Xbox 360, they're on your profile.

There is a Xbox One SmartGlass app on the store. Believe it needs a Windows 8 phone to run though. I had similar problems with the original app.