Xbox App, on Windows 11 will not load up

Hello Dan dan7,



Greetings!



Thank you for posting in Microsoft Community.



It appears that you are experiencing issue launching the Xbox app in your PC. Let us help you get to the bottom of this.

We would like to ask few questions to help us isolate the issue further.

1. When did the issue start?

2. Has there been any changes with the device before this issue happen?

3. Are you getting specific error message or error code?

For the meantime, here the troubleshooting steps that we can perform:

1. Check for updates: Make sure that your Windows 11 is up to date. Go to Settings > Update & Security > Windows Update and click on Check for updates.

2. Make sure Xbox app is up to date.

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there is any updates available for the Xbox app. If an update is available, select Update.
  

3. Uninstall and Reinstall the Xbox App: Go to Settings > Apps > Apps & features, find the Xbox App, click on it, and select Uninstall. Then go to the Microsoft Store and reinstall the Xbox App.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Dan,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

The Xbox App is already built into Windows 11 and therefore can not be installed.

Does it not show load if you search for 'Xbox' in the Windows 11 search box?

Then why advertise it as a feature. The Xbox app itself won't load, how is anyone supposed to play anything offline. It work 3 years ago. I'm gonna guess this is a Windows 11 bug. My windows 10 desktop works fine but, the laptop on windows 11 won't.

Hello, first it's a pleasure to be able to help you today.
My name is Georges C. welcome to the community.

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

I installed the Xbox Companion App and the Xbox App still won't load, I am also on Windows 11.