Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the...

Discus and support Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the... in XBoX Accessibility to solve the problem; So I recently installed windows 11 and setup the PC with primary account A. When I went to use the xbox app the account had automatically signed in. I... Discussion in 'XBoX Accessibility' started by A_Deane, Oct 9, 2023.

  1. A_Deane
    A_Deane Guest

    Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the...


    So I recently installed windows 11 and setup the PC with primary account A. When I went to use the xbox app the account had automatically signed in. I went to sign out and sign in to the correct account B but when signing back in to the xbox app it still automatically signed in. Some research led to adding account B under Settings -> Accounts -> Email & accounts This still did not help as the same signout auto sign in occurred.

    After further research it's possible to reset the xbox app and doing so will present me with this screen where it shows account A and the option to switch.

    But clicking switch only causes a few flashes of white screen and black and then account A is auto signed in. Also I can't remove account A as it's tied to the administrator account and there's no option.

    Some version info:

    Windows Build: 22H2 -- 22621.1702

    Xbox App version: 2309.1001.3.0

    Sign in screen mentioned above


    Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the... [​IMG]


    :)
     
    A_Deane, Oct 9, 2023
    #1
  2. AshleyDeane Win User

    Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the primary account tied to the PC

    Ok I'll give that a go and let you know.

    Out of curiosity what does this do that a reset wouldn't? I'd assume a reset should remove all cached data.
  3. AshleyDeane Win User

    Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the primary account tied to the PC

    Nkosana23,
    That worked, on reinstall it did present me with the same welcome back screen but "switch account" did work on this occasion

    Cheers.
  4. Nkosana23 Win User

    Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the primary account tied to the PC

    Hi. My name is Brilliant, and I am happy to assist you today.

    You can try uninstall the Xbox App > Restart your PC > Install the Xbox App then try to sign in with account B. Hopefully account A will not display anywhere on the app after installation.
  5. andersonpassos Win User

    How to switch Xbox account on Windows 11

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    To switch Xbox account on Windows 11, try the following steps:

    Close the Xbox app.

    Go to Windows Settings.

    Click on Accounts.

    Select Email & accounts.

    Click on the Microsoft account associated with the Xbox app.

    Click on Manage.

    Click on Remove.

    Re-add the Microsoft account you want to use.

    Launch the Xbox app and sign in with the new account.

    If the above steps don't work, you can also try clearing the Xbox app's cache by following these steps:

    Close the Xbox app.

    Go to Windows Settings.

    Click on Apps.

    Find the Xbox app and click on it.

    Click on Advanced options.

    Click on Reset.

    Launch the Xbox app and sign in with the new account.

    These steps should help you switch Xbox accounts on Windows 11.
  6. Fabian (Gwardinen) Win User

    Unable to sign-in for new PC Game Pass games (0x80004005)

    For anyone having a similar problem, I did manage to fix it but not in a particularly elegant way.

    I ended up creating a Windows 11 installation media USB stick, and using that to reinstall Windows 11 Pro while retaining data and settings. This allowed me to sign in as my Microsoft account successfully again in Windows and every app, and allowed the games to sign in as well.

    Good luck!
Thema:

Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the...

Loading...
  1. Xbox app on Windows 11 will not allow switching of accounts, automatically signs in to the... - Similar Threads - app Windows allow

  2. [Bug] ACA Neo Geo games (Metal Slug 1–5) won’t launch on PC – Windows 11 25H2 + Xbox App...

    in XboX Insiders
    [Bug] ACA Neo Geo games (Metal Slug 1–5) won’t launch on PC – Windows 11 25H2 + Xbox App...: • Platform: PC – Windows 11 Home • OS Version: Windows 11 25H2 Build 26200.8246 • Insider Ring: Xbox Insider – Delta (External) Xbox App version: 2605.1001.5.0 None of the ACA Neo Geo games...
  3. April 15, 2026 - PC Gaming Preview - Xbox PC App [2604.1001.9.0] & Game Bar for Windows...

    in XboX Insiders
    April 15, 2026 - PC Gaming Preview - Xbox PC App [2604.1001.9.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 15, 2026 -...
  4. April 10, 2026 - PC Gaming Preview - Xbox PC App [2604.1001.6.0] & Game Bar for Windows...

    in XboX Insiders
    April 10, 2026 - PC Gaming Preview - Xbox PC App [2604.1001.6.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 10, 2026 -...
  5. April 6, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.42.0] & Game Bar for Windows...

    in XboX Insiders
    April 6, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.42.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 6, 2026 -...
  6. April 3, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.41.0] & Game Bar for Windows...

    in XboX Insiders
    April 3, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.41.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 3, 2026 -...
  7. April 1, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.38.0] & Game Bar for Windows...

    in XboX Insiders
    April 1, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.38.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 1, 2026 -...
  8. March 30, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.35.0] & Game Bar for Windows...

    in XboX Insiders
    March 30, 2026 - PC Gaming Preview - Xbox PC App [2604.1000.35.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: March 30, 2026 -...
  9. Windows 11 xbox app preview won't install games says to join ultimate

    in XboX Insiders
    Windows 11 xbox app preview won't install games says to join ultimate: I am already a gamepass ultimate subscriber but the xbox app will not let me install any gamepass games today. At first the app reporting errors in connecting to try again. I tried on different...
  10. Windows 11 Xbox App, not emailing code and not allowing other methods to login

    in XBoX Accessibility
    Windows 11 Xbox App, not emailing code and not allowing other methods to login: When I try to open the Xbox app on my windows 11 PC I am prompted to login. I have a passkey set up so I put in my PIN, it then says it's going to send a code so I press "send code" but a code...