Xbox App on Windows 10 - Starfield Won't Launch after a message about too many devices,

Hello JonathanPlummer,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are trying to play Starfield and is unable to because of an error. Let us check and see on what we can do to help address your concern in a timely manner.

Getting an error "too many devices" while playing on the Xbox app with Starfield may occur if you have exceeded the number of devices that can be signed into your Xbox account at the same time. If you have already removed some devices under your Microsoft account and still getting this error, this might be a bug that we need to report. Let us confirm it though by trying to check again the devices added in your Microsoft account.

1. Sign out of other devices.

• Try signing out of your Xbox account on other devices that you’re not currently using. This will free up a slot for the device you’re trying to use.
  

2. Remove unused devices from your account.

• You can remove unused devices from your Xbox account by going to https://account.microsoft.com/devices
  
• Sign in with your Microsoft account and select Show details under the device that you want to remove.
  
• Then select Manage > Remove to remove the device from your account.
  

You can sign in to your Microsoft account on up to 10 devices at the same time when using the Xbox app. This includes Xbox consoles, Windows 10 PCs, and mobile devices running the Xbox app. If you exceed this limit, you may encounter the “too many devices” error and will need to sign out of one of your devices before you can sign in on another one.



If after performing the steps and the error still occur, let us know so we can submit a bug to the dedicated platform so that this can be investigated by our engineers.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

I was able to get this resolved after 90 minutes of rebooting, resetting the MS Store and Xbox app...etc. When I posted this I had 7 devices so it should not have been an issue at all.

Hello JonathanPlummer,

Thank you for letting us know that everything has been resolved after performing some troubleshooting steps in your end. You are indeed a tech savvy and best partner in troubleshooting.

If you have other concern related to Xbox product and services, feel free to create a new topic to discuss and we are more than happy to help.

Thanks again for choosing Microsoft. Stay safe!

Sincerely,

Hello,

Thank you for posting in the Microsoft Community.

I can see that you are unable to launch Starfield and you are getting the error 0x80004005. This error usually means that there is a problem with the game installation or the system update. Here are some steps you can try to fix it:

- Make sure your Windows 10 is up to date and has the latest updates installed. - Run the Windows troubleshooter for apps and games. You can find it in Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps.

- Check if there are any updates available for Starfield in the Microsoft Store app. If there are, download and install them.

- If the problem persists, you may need to reinstall Starfield. To do this, go to Settings > Apps > Apps & features, find Starfield, and click on Uninstall. Then, go to the Microsoft Store app, find Starfield, and click on Install.

Please see unable to launch game troubleshooting here: Troubleshoot issues with the Xbox app for Windows | Xbox Support

I hope this helps you resolve the issue and enjoy Starfield. If you have any other questions or concerns, please feel free to contact us again. Have a great day!

You won't find them on the app. You would need to download the Games for Windows app again, and launch the game from there. Good luck getting the app to work, as many users are stating they can't get it to work on Windows 10 or Windows 11.