Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off

Discus and support Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off in XBoX on Windows to solve the problem; Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off. Sound is restored when I turn the TV on. I was hoping to play... Discussion in 'XBoX on Windows' started by Vsiem, Sep 26, 2015.

  1. Vsiem
    Vsiem Guest

    Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off


    Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off. Sound is restored when I turn the TV on. I was hoping to play my Xbox One game in another room from the TV. Everyone is sleeping in the house and this way I can hide
    with my laptop while still playing Halo.

    I rebooted the Xbox One and started re-started streaming and still no sound. I can confirm that when I have the TV on the sound on the Xbox App on my Windows 10 PC is restored. Therefore I am concluding that in order to hear sound on the Xbox App, I have
    to turn on whatever my Xbox One is connected to that provides audio. In my case, that is a TV. This could have been an audio receiver.

    Is there a way around this or a fix for this? Am I the only one experiencing this?

    :)
     
    Vsiem, Sep 26, 2015
    #1
  2. XBF George L
    XBF George L Guest
    Can't stream games to Xbox app when connected television turned off

    Hello AbsolutPauer!

    This type of issue would depend also on the TV that is being used and the way it is configured. Please take a look at the steps here:

    Troubleshooting Xbox app game streaming on Windows 10


    It sounds like when the TV is being turned off it sends a signal to the console letting it know that there is no display available so you lose connection on your PC. Xbox One consoles normally do not boot all the way up unless they are connected to a compatible
    display. You may want to contact the manufacturer of the TV to see if there is any setting available to disable its communication with connected devices.

    Please let me know if this helps and thank you for reaching out!
     
    XBF George L, Sep 26, 2015
    #2
  3. Otakuon
    Otakuon Guest
    Remotely turn on XBOX One from Windows 10 but NOT the TV?

    Hi All,

    Is there some setting I am missing in the Windows 10 XBOX App that allows you to turn your XBOX One on remotely but NOT the TV (and AV Receiver)? If so, I am not finding it. I am hating the fact that every time I turn on the XBOX from the XBOX App on Windows
    10 I have to run all the way downstairs to turn off the TV and AV Receiver because the XBOX One is still telling them to turn on even though they don't need to. It seems like a pretty simple thing that Microsoft would have just included in their coding of
    the XBOX that if you turn it on remotely, it doesn't send the commands to the Kinect to also turn on the TV and other devices. Super annoying...

    Also, anyway to stream the sound via Dolby Digital or some other surround sound format? Seems like right now the sound is streamed in Stereo only.

    Thanks!
     
    Otakuon, Sep 26, 2015
    #3
  4. Xenvette
    Xenvette Guest

    Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off

    Xenvette, Nov 6, 2015
    #4
  5. XBF George L Win User

    Can't stream games to Xbox app when connected television turned off

    Hello AbsolutPauer!

    This type of issue would depend also on the TV that is being used and the way it is configured. Please take a look at the steps here:

    Troubleshooting Xbox app game streaming on Windows 10


    It sounds like when the TV is being turned off it sends a signal to the console letting it know that there is no display available so you lose connection on your PC. Xbox One consoles normally do not boot all the way up unless they are connected to a compatible
    display. You may want to contact the manufacturer of the TV to see if there is any setting available to disable its communication with connected devices.

    Please let me know if this helps and thank you for reaching out!
  6. Xenvette Win User

    Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off

  7. Magistrar Win User

    Game streaming resolution when TV is off or on different input

    Here's some additional details for Microsoft. I am using two xbox ones and a windows 10 pc:

    - an original model xbox one connected to a 1080p tv and a wireless AC network connection

    - an xbox one S connected to a 4K tv and wired networking

    - windows 10 pc with a 1080p monitor and wired networking

    Game streaming works perfectly to the original model xbox one with a wireless connection. From my windows 10 PC I can turn on the console, start streaming, and the resolution is great.

    With the xbox one S though, even though I have a wired network connection to both the PC and that xbox, I will only be able to stream in 640x480 resolution unless I turn on the TV before I try to stream. I can also report that if I do turn on the TV first
    and begin streaming in 1080p, I can then turn off the TV without affecting my 1080p streaming until I turn the xbox off.

    This appears to be a bug for our particular configuration, and it's not getting any attention from Microsoft because their streaming test cases are passing. It could be a difference of original model xbox vs. xbox one S, but I'm expecting it has something
    to do with the 4K display settings on the xbox, HDCP, and/or trying to stream to a lower resolution of 1080p.
  8. J3RS3Y DEVIL Win User

    Xbox One Streaming (how does it work in the background?)

  9. Mr daffypyle Win User

    Will i be able to run a remote desktop session from the XBOX X

    This can be done between Windows 10 and an Xbox One console with more recent updates.

    Note that this is currently, as of my post, in Beta. It also will require a decent network connection between the PC and the console (preferably an Ethernet connection though I've done it before over WiFi as
    well). You will need an Xbox controller connected to the PC to control the console (I've used an Xbox 360 wired controller and it works just fine).

    What you need is an Xbox One and a Windows 10 computer connected to the same network. Install the Xbox app from the Windows 10 app store. When it is installed, run it and log in. Look in the app for an icon
    that looks like an Xbox One. Tap or click it and it will let you connect to an Xbox One on the network.

    The console will initially have to be on so that it can find it on the network and register it with the app. You may also have to enable streaming in the Xbox One settings to allow this feature to work. After
    it is registered with the PC, you can turn the console on by initiating a connection from the app.

    Only some apps are allowed to stream to the PC. Notably, from my experience, you cannot watch TV or certain video content while streaming to the PC.

    hope this helps
Thema:

Xbox App on Windows 10 loses streaming sound when TV connected to Xbox One turns off

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