Xbox App on Windows 10 fails to connect to internet

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey brrreaad, how are you today? Hope you're well.

You can try to reinstall the app, and also, you could try to do a clean restart your PC and open the app, What this does is, prevent anything on your console to interfere with the app.

Right-click the Start button.

Click Search.

Type msconfig and hit Enter on your keyboard.

Click Services.

Click the checkbox next to Hide all Microsoft services.

Click Disable all.

Click Startup.

Click Open Task Manager.

Click any startup program you suspect might be interfering.

Click Disable. Repeat steps 9 and 10 for all startup programs.

Click the X to close Task Manager.

Click OK in the System Configuration window.

Restart your PC.

Once your PC restarts, only the essentials will boot. If you were having issues with a program or update, try to launch or install while in the clean boot environment. If the problem persists, you'll know that you don't have a software conflict and the problem lies elsewhere.

If the problem doesn't show up while in a clean boot, you can now attempt to find the offending program or service. The best way to do so is to repeat steps 1-5 above, but re-enable half of the services.

I don't want to shut down the internet.

I want to stop the windows 10 xbox app from connecting.

Hammer,

Thank you for reminding me. Resetting the modem/router solved the issue.

~

Great to hear, thanks for the reply!

~Hammer

Hey Raven Rahl,

Is there any troubleshooting you've attempting thus far such as restarting your PC or resetting your modem/router? If you're using the standard version of the Xbox App, you might also try installing the Beta version of the Xbox App to see if that helps.

Let us know how things go!

~Hammer