XBOX App on the PC and the INABILITY to download captures from XBOX Live

OutlawSkot33 · Dec 10, 2023

SO Microsoft/Xbox, are you going to update the XBOX App on the PC BEFORE JANUARY so we can download our captures before they get wiped? Every article says you can do it through the app by clicking on your profile at the top left corner, but hey, like everyone else I can not. If you're not going to update the app before then, you should postpone the bone headed decision to wipe our captures till we are given a viable means to save everything like you said to.

:)

Obsessive Power

Hi,

Please be aware, this is a community forum, serviced largely be other users (like me), it is unlikely you will get an official answer from a Microsoft support representative here. I understand what you're saying, the information is now outdated. I am also not able to locate my captures via the PC Xbox app.

The only work around is to download the Xbox App on your phone. From here you can download your captures to your phone storage.

Real Dangerr

The best way to keep those clips is, install the Xbox app on your laptop or pc. Then on your console go to your captures and upload them to one drive and upload them to live. Then go to the Xbox app on pc or laptop click on the captures and scroll through
what is live and download the clips to your pc or laptop in a file.

PalmettoBling

I believe you can download native captures from Console that are uploaded to Xbox Live via the Xbox app on mobile.

Edit: Just checked, and if it's uploaded to Xbox Live you can go to the mobile Xbox App and then click "Captures" select the capture you want to download, click the "Share" button and it has an option to "Save" in there that will download it locally.

Aixtreme

Thank you for your answer. I know how to upload captures from my xbox. I wanted to know, how to upload them from my PC to XBox Live.

I downloaded the XBox Console Companion App and there one can read, that uploading screenshots from PC to XBox Live is currently not possible.

Darkwolfecze

Basically what I am doing is using my Xbox App on my Android and downloading it from my captures in app to the phone. And from Phone to PC.

XBOX App on the PC and the INABILITY to download captures from XBOX Live