Xbox app on phone won’t let me sign in. I click sign in and it brings me to login.live.com...

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Have you checked for any available updates for both your phone and App?

Also, are you using the power saving mode? Sometimes the App will have problems whenever it is on

I have a problem with signing in to Minecraft with my Microsoft account. Every time I click sign in, it brings me to the "Let's get you signed in with XBOX Live" screen. I click sign in and it brings me to a confirm
page to confirm my Microsoft account. I click "continue" and it brings me back to the "Let's get you signed in with XBOX Live" screen. I clicked sign in and it brought me the confirm page again. I clicked continue and it brought me back to the Minecraft app
but the screen won't load and the app is stuck on a black screen. Is there a solution to this? I've tried uninstalling and I've tried to disconnecting my WiFi from my Android phone.

Ok so I can login on the Microsoft home page and Xbox but if I go to the Xbox app on computer it won’t let me sign in same if I go into Minecraft the game it won’t let me sign in also sorry for the late reply

Have you tried uninstalling/reinstalling the app.

Yes i have multiple times. I’ve also tried restarting my phone and quitting the app

Hello
JackGould1,

Yes, uninstalling / reinstalling and power cycling your phone are pretty much the only troubleshooting steps that you can attempt when it comes to the app. If possible, try signing in from another device like a Ipad or tablet (if you have one). It
should be up and running again soon.

We'll be locking this thread now to avoid repetitive responses. Feel free to come back to us if you ever require more assistance.

Happy gaming!

Felix

Xbox forums support