Xbox app on iPhone problem

The solution worked at first but when I was sent a mail the app lost everything again.

Anything else you suggest?

Try deleting the app then reinstall it back

The solution worked at first but when I was sent a mail the app lost everything again.

Anything else you suggest?

To be honest it seems a bit like it’s a server issue specific to the mail host within the app. Due to the fact that the first solution worked up until I was sent a mail back and the app then couldn’t retrieve it - which sends it into a loop on the app of
continuous loading of the mails - which it wont do! At the top it always says “live updates are not available” and underneath it will say “it’s looking a bit empty around here try sending a mail“ or words to that effect anyway.

I think microsoft should look into this problem a bit deeper. Its causing communication issues realistically.

I know there might not be another solution offhand but if you can think of anything else I’ll try it thanks very much. Mike.

According to users, sometimes the Xbox app can crash due to certain messages in your inbox. ... After deleting
Xbox Live messages, make sure to log out of the Xbox app. After signing back in, problems with
the Xbox app should be fixed

100% same problem for me. I can see achievements for Oblivion on trueachievements.com just fine.

Can’t see achievements OR the game listed on any Xbox app (Xbox console, Xbox iPhone app or Xbox PC app)