Xbox App on Android not getting notifications

Discus and support Xbox App on Android not getting notifications in XBoX on Mobile to solve the problem; I have been having this problem for a long time and it's extremely inconvenient and frustrating! I have some friends in another country. To coordinate... Discussion in 'XBoX on Mobile' started by Gargoylz, Feb 9, 2019.

  1. Gargoylz
    Gargoylz Guest

    Xbox App on Android not getting notifications


    I have been having this problem for a long time and it's extremely inconvenient and frustrating! I have some friends in another country. To coordinate play times we send each other messages through Xbox. This SHOULD result in a notification being sent to
    my phone that I got a message. Unfortunately, I get no notifications from the Xbox app. I can keep opening or refreshing the app and see the messages but I never get notifications to let me know I got a message. I have quadruple checked that message notifications
    have been turned on in the app and that the Xbox app notifications are turned on in the phone settings. Does anyone have a fix for this? I get notifications from every other app that is set to receive them. Xbox is the only one that doesn't work

    :)
     
    Gargoylz, Feb 9, 2019
    #1
  2. bitebug2003. Win User

    Not getting notifications on Xbox app

    It has to be an issue with the App (android)

    Everything is turned on but I get no Friend Online Notifications

    It was working 2 Xbox app updates ago

    Achievement notifications are delayed
  3. WPAK Win User

    Xbox App on Android not getting notifications

    Hi there,

    an possible alternate option is to try and download the beta version for the App, which, as far as I know, should be available in the Google Play store.

    It might result in you do receiving the notifications you would like to receive
  4. Kathy A. Win User

    I use the Android Xbox app and all notifications are turned on. I still don't get any of them, they only appear on my computer and Xbox One. Help?

    Hello TetroMC,

    Thank you for posting in Microsoft Community.

    Based on your description, you're experiencing issues with notifications on the Xbox app for Android. Let’s us check on this together and sort this out in timely manner.

    There is a possibility that you need to install update to the device or the app. Here are some troubleshooting steps you can try:



    1. Make sure that your Android device is connected to the internet and that you have a stable connection.

    2. Check if the Xbox app is up to date. You can do this by going to the Google Play Store and checking for any available updates.

    3. Ensure that notifications are enabled for the Xbox app on your Android device. You can do this by going to your device's settings, selecting "Apps & notifications," and then selecting the Xbox app. From there, make sure that notifications are turned on.

    4. Try signing out of the Xbox app and then signing back in. This can sometimes help refresh the app and resolve any issues with notifications.



    If none of these steps work, you may want to try uninstalling and reinstalling the Xbox app on your Android device. If the issue persists, please update us.

    Sincerely,



    Microsoft Community Moderator
  5. OleChevyRedneck Win User

    Xbox App Notifications-Android

    Hey Jedi,

    have you tried clearing local data from your phone under the app settings? i may suggest clearing all app data and uninstalling. this often fixes most issues. i haven't noticed bugginess or unreliability myself so what you are describing as app issues could
    be something with the device? just a thought
  6. Big Drunk Jedi Win User

    Xbox App Notifications-Android

    Hello OleChevyRedneck,

    Thanks for the suggestions. I have done as suggested and will wait a few days to see if it starts working again. I also turned on notifications for when favorites come online to see if it's all notifications or just the messages.

    I'm glad the app works well for you but for my last 3 phones it never has. I am constantly plagued by "failed to update" for my friends list to see whose online, the message section not showing the newest message or failing to change it to become read after
    I open the thread.

    Hopefully this will have helped for my current device.

    Have a great day.
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Xbox App on Android not getting notifications

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