Xbox app on Android, Bluetooth issues, stutters

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

Here are a few things you can try to fix the issue with the Xbox App not using the microphone from your Bluetooth headphones on your Android device:

Check Permissions: Make sure that the Xbox App has permission to access your microphone. You can check this in your Android device settings, under "Apps & notifications" and then "App permissions". Find the Xbox App and make sure that the microphone permission is enabled.

Restart Devices: Try restarting both your Android device and your Bluetooth headphones. This can sometimes resolve connectivity issues.

Clear App Cache: Clearing the app cache can help fix issues with apps on Android devices. You can do this in your Android device settings, under "Apps & notifications" and then "See all apps". Find the Xbox App and select "Storage & cache", then select "Clear cache".

Reinstall the App: If the above steps don't work, you can try uninstalling and reinstalling the Xbox App on your Android device. This can help resolve any issues with the app.

Contact Support: If none of the above steps work, you can try contacting Xbox Support for further assistance. They may be able to provide additional troubleshooting steps or identify any issues with the app or your Bluetooth headphones.

This is a very common problem. Depending on your phone/tablet version will determine whether you can connect your controller. For example, android users must make sure their phone version is 6.0 or higher with a Bluetooth version of 4.0. While I
am unsure of the ios requirements, I hope this helped.

That is definitely not the issue as both devices are on android 10 and bluetooth 4 and the controller works fine with both the phone and tablet with all other apps the issue is specifically while using the xbox streaming app.

So long as its paired correctly through the Xbox Game Streaming App, then yes, the Elite and Elite Series 2 controllers should both work on a mobile device via Bluetooth and wireless pairing on Android.

Check this link out for more information.

https://windowsreport.com/xbox-one-s-controller-wont-pair-android-bluetooth/

HI there PauloSilva_659.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your Xbox controller.

Update Firmware
Ensure both your Android device and Xbox controller have the latest firmware updates. Firmware updates often resolve connectivity issues. You can update the Xbox controller firmware through an Xbox console or a PC with the Xbox Accessories app.

Clear Bluetooth Cache
Clearing the Bluetooth cache on your Android phone can sometimes resolve connectivity issues:

Go to Settings.
Select Apps or Applications.
Tap the three dots (or the gear icon) and select Show system apps.
Find and tap Bluetooth.
Tap Storage.
Tap Clear Cache and Clear Data.

Forget and Re-Pair the Controller
Remove the controller from your Bluetooth paired devices list and re-pair it:

Go to Settings.
Select Connections.
Select Bluetooth.
Find the Xbox controller in the list of paired devices and select Forget.
Restart both your phone and the controller.
Attempt to pair the controller again.

Enable Location Services
Some Android devices require location services to be enabled for Bluetooth to work correctly:

Go to Settings.
Select Location.
Ensure that Location services are turned on.

Check for Interference
Ensure there are no other Bluetooth devices nearby that could be causing interference. Disconnect other Bluetooth devices and try pairing the Xbox controller again.

Use a Different Device

Try connecting the controller to a different Android device to see if the issue persists. This can help determine if the problem is with the controller or your phone.

Reset Network Settings
Resetting network settings can resolve various connectivity issues, but it will reset all network-related settings:

Go to Settings.
Select System.
Select Reset options.
Select Reset Wi-Fi, mobile & Bluetooth.

Use Wired Connection
If Bluetooth continues to be problematic, consider using a wired connection with an OTG (On-The-Go) cable. This can serve as a temporary workaround until the Bluetooth issue is resolved.

I hope this helps.

Let me know if I can be of any further assistance. -Lumie

Hi Luis!

Please make sure that your 8bitdo controller is one of these models.

Designed for Xbox
SN30 Pro Controller for Xbox Cloud Gaming on Android (Bluetooth connection)

Verified
N30 Pro 2 (Bluetooth or USB connection)

These are the two models supported for Xbox Cloud gaming.

Please check this reference link https://support.xbox.com/help/games-apps/cloud-...

Try to connect it via Bluetooth or USB cable whichever works. I also suggest to try a different controller to isolate the issue.