Xbox App not Recognising I have the Game installed

Discus and support Xbox App not Recognising I have the Game installed in XBoX on Windows to solve the problem; Hello! I installed my game on an external HDD (I needed spare storage and it was the only thing I had) and now after booting my PC up the app seems to... Discussion in 'XBoX on Windows' started by OppuWasTaken, Jun 26, 2021.

  1. OppuWasTaken
    OppuWasTaken Guest

    Xbox App not Recognising I have the Game installed


    Hello!
    I installed my game on an external HDD (I needed spare storage and it was the only thing I had) and now after booting my PC up the app seems to not realise I have the game installed despite me being able to see the files on the drive itself!
    I'm wondering if this has any issues with it being an external HDD?

    That's all

    thanks.

    :)
     
    OppuWasTaken, Jun 26, 2021
    #1
  2. Athena Prinkibas Win User

    Installation stopped how to fix

    I did that already but it’s still saying installation stopped.

    How can I change the installation location from Xbox app as every time I try and download the game through the app it says that I don’t have enough storage. It’s not recognising that I have an external hard drive.
  3. Sam Spiers Win User

    Windows 10 Xbox app is absolutely horrible and needs to be fixed.

    It's not just bad for friends, it has none of the industry standard features of any of the other apps. Hell, even the brand new bare bones Epic app is better than Xbox companion.

    I recently formatted my PC, and wanted to get all of my Xbox companion app games ready, like I had for all my other apps (steam, Origin, etc...). However, the Xbox app, for some reason, can't recognise previous installs game files (like all the other apps
    did instantly), so I thought i'll just start the install and it will recognise them then. NOPE, it just deleted all of the game files and proceeds to re-download all of the game files unnecessarily. What a waste of my time.
  4. GoninChelsea Win User

    Why won't the Game Pass app (iPhone) recognise that my XsX has an SSD installed?

    Good afternoon.

    I have a 1TB SSD installed in the back of my Series X, the official one. The setup was seamless as it was when I added one to my wife's Series S a while back.

    The issue is that the Game Pass app for iOS doesn't recognise that my series X has the extra storage. So when I am trying to install games via the app I am being asked to make space, when I have tons left.

    No such issues with the series S, the extra space is recognised.
  5. Obsessive Power Win User

    Performance of my pc after some time playing games

    Yes. You can back up/move any of your games on the SSD to the HDD (as long as you have the required space). This will not affect a clean install of Windows on the SSD. It doesn't matter if the driver is internal or not.

    Unfortunately some games installed via the Xbox app may not be recognised after a clean install. There should be no such issues with games installed via Steam, Epic, GoG etc.
  6. JoeB7 Win User

    Xbox Elite Series 2 controller connects to Samsung frame TV, but does not work to control any functions on screen

    I have the same issue:

    * the plain Xbox controller (non elite) connects via bluetooth to the TV and is recognised by the Xbox cloud app on my Samsung TV. I can use it to play games using the Samsung Xbox app.

    * the brand new Xbox Elite Series 2 controller connects via bluetooth to the TV and is NOT recognised by the Xbox cloud app.

    I tried several attempts deleting the pairing, re-pairing. Turn off TV on the power switch. Re-installing the Xbox app on the Samsung TV.

    The result is always the same:

    * The Xbox Elite Series 2 controller connects successfully to the TV and is shown as Paired and Connected in the Samsung TVs feature where you add external devices.
    * But the Xbox app shows the yellow ! exclamation mark and does not recognise the Elite Controller.

    I’ve paired my other non Elite standard Xbox controller now vie Bluetooth and USB, which works both.
Thema:

Xbox App not Recognising I have the Game installed

Loading...
  1. Xbox App not Recognising I have the Game installed - Similar Threads - App Recognising Game

  2. May 18, 2026 - PC Gaming Preview - Xbox PC App [2606.1000.32.0]

    in XboX Insiders
    May 18, 2026 - PC Gaming Preview - Xbox PC App [2606.1000.32.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 18, 2026 - PC...
  3. Nivel insider no App do Xbox Pac

    in XboX Insiders
    Nivel insider no App do Xbox Pac: No console Xbox eu tenho nivel de insider difermete do nivel no Xbox PC. Porque acontece isso ? submitted by /u/EbenerRamos87 [link] [comments]
  4. May 14, 2026 - PC Gaming Preview - Xbox PC App [2606.1000.30.0] & Game Bar for Windows...

    in XboX Insiders
    May 14, 2026 - PC Gaming Preview - Xbox PC App [2606.1000.30.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 14, 2026 - PC...
  5. May 12, 2026 - PC Gaming Preview - Xbox PC App [2606.1000.26.0]

    in XboX Insiders
    May 12, 2026 - PC Gaming Preview - Xbox PC App [2606.1000.26.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 12, 2026 - PC...
  6. is possible hide specific apps from steam library in XBOX app?

    in XboX Insiders
    is possible hide specific apps from steam library in XBOX app?: First of all, thank you for all the features recently added to the XBOX app for PC, I really like you're doing. I understand that you work constantly on this application, but I found two...
  7. May 8, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.12.0]

    in XboX Insiders
    May 8, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.12.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 8, 2026 - PC...
  8. May 7, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.11.0] & Game Bar for Windows...

    in XboX Insiders
    May 7, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.11.0] & Game Bar for Windows...: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 7, 2026 - PC...
  9. Xbox app remote play and Gamepass App cloud gaming not recognising my controller

    in XBoX on Consoles
    Xbox app remote play and Gamepass App cloud gaming not recognising my controller: I'm trying to use my stadio controller which has been transitioned to bluetooth mode. It works perfectly with in browser cloud gaming It doesn't work at all with remote play on the xbox app or...
  10. How to get the Xbox App to recognise Steam Apps that can open ms-xbl-multiplayer links

    in XBoX Games and Apps
    How to get the Xbox App to recognise Steam Apps that can open ms-xbl-multiplayer links: I just recently fully reset my PC and reinstalled Windows 10 Pro. I reinstalled Steam and the Xbox App as well as the Xbox console companion. I also installed Sea of Thieves on Steam, since this...