Xbox app not opening

Close the Xbox app and open the Xbox Companion app, if you haven't installed it, download it from the Microsoft Store.

Open the app and try to log in with your account on it and then open the Xbox app and see if that resolves the issue.

Hi,

We need the following information to properly isolate your concern:

1. Are you getting any error messages?

2. Is this happening to other apps as well?

3. Have you made any changes on the device prior to this concern?

Make sure to check the status of Xbox Live by clicking this link for any service alerts. Also, verify that have the latest version of the Xbox app on Windows 10. For more information, check out this link.

To help resolve any issues with an application in the Store, we recommend clearing the Store Cache. Kindly perform the following steps:

1. Press the Windows + R keys to open the Run dialog box.

2. Type WSReset.exe and click OK.

3. The Store and a command prompt will be prompted without any message. The command prompt will automatically close after the Store's cache has been reset.

Looking forward to your response.

Hold the power button down on your phone and then try it again after it turns on.

I search for a Windows update and it says i am up to date. It is a phone with Windows 10 Mobile.

Thank you very much for trying to help, it's sad that nothing came of it. I'll try somehow then completely clean Windows and return the computer to the factory settings, maybe it will help

But if I find what the problem is before I drop the OS, I will definitely write here how I solved the error