Xbox app not loading without a vpn enabled

Hello Garfield_537, I am an independent advisor and I will be happy to help you today. My name is Khaji

I understand your problem. It seems that you are having problems loading the Xbox application without a VPN enabled, remember that when there are network problems the most normal thing is to check if the company that sells you the service is working correctly, it is not recommended to use VPN either, you would make the system understand You want to deceive him and maybe he can give you an error, remember that when there is an ACTIVE ERROR, whatever it is, everything is valid.

Check if the Xbox servers are down.

Set the correct date and time on your PC

Change your region

Run the Windows Store Apps Troubleshooter

Update Windows to its latest version

Restart Xbox game services

Clear Microsoft Store cache

Disable your VPN

Update the Xbox app

Repair or reset your Xbox app

Apart from that, I will leave you some tips to check system files.

Use the System File Checker tool to repair missing or corrupted system files

Try reinstalling the Gaming Service Pack on your Windows 10/11 device

Disable all Xbox services and games, restart your computer, and then start your VPN service. Choose a supported country and then open the Xbox app

If after this you can't solve the problem, I will be here to continue helping you,
but remember and keep in mind that I am a Player just like you
than with little more knowledge regarding Software and Hardware.

As you been told alteady you need to get support from xbox insiders they are the only ones that can help

Also bug reports

If the troubleshooting steps don't help you MUST post a question there

And wait for escalation

Should be noted if you don't live in the mainland bit a territory that most likely won't work

You should provide insiders with your whois data

To help them pinpojnt your issue and yes its important since your geoip data is there

Before this the Xbox should not load because you was on a none supported region and currently for it to work needs to be trough the insider preview, so if it's not loading it's related to the insider situation

The region that both (windows and account) should match it's the one you are physically in, your real location

You have to ask the insiders support not xbox support for help there

Could you please help me provide the link?

Make sure you also joined the "Windows Gaming" item in the Previews